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Can Anyone Help
 

We are contacting you because it is has been more than 90 days since we took action on your account for the sale of inauthentic items. During this period, you have failed to successfully appeal for reinstatement. We previously informed you that we would withhold funds in your account if you did not successfully appeal. However, you may be able to recover funds held in your account if you demonstrate that the items sold are authentic.

Within the next 30 days, submit an appeal to enforcement-appeals@amazon.com. We recommend you send unaltered documents that demonstrate the authenticity of your items. Please address all of the ASINs and violations that resulted in the removal of your Amazon listings.

You can view warnings and notifications we previously sent you about your violations via email by viewing the Notifications page in the Performance section of Seller Central: https://sellercentral.amazon.com/gp/...ications.html1.

If your appeal for funds is not successful, Amazon will continue to withhold some or all funds in your account. You may be eligible for partial disbursement of funds.

Once we receive your appeal, we will review it and respond with a final decision within 7 days.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

Re: Can Anyone Help
 

Pretty straight forward on the process of how to release funds...

Re: Can Anyone Help
 

Real docs but not addressed to my stealth they won’t accept them


Any real solutions

Re: Can Anyone Help
 

Explain that further for me please. What exactly have you done?

:juggle:

Re: Can Anyone Help
 

Sent them my invoices when I was originally suspended just changed the address


I can’t change the name because they will call and verify my supplier & my supplier won’t help in anyway

Do I have to order 2k+ units to my stealth name/address?

Re: Can Anyone Help
 

You can be creative and provide what they want

You can work with your supplier and have them customize an invoice for you etc

If your supplier is chinese, those tend to have a lower pass rate than US/EU suppliers

Re: Can Anyone Help
 

I just said the supplier won’t change anything i would have to place a new order with correct details

I’m not that creative with docs if someone else is message me

Re: Can Anyone Help
 

Look on Fivver or Upwork to find someone to edit the docs the way you need them edited.

Re: Can Anyone Help
 

Swipetrade


How do I choose a supplier as they will call them like they did with my supplier

Re: Can Anyone Help
 

@Lucky100, difficult to give true insight without knowing the items in question - are they authentic or are you dealing in knockoffs? High risk category?

Re: Can Anyone Help
 

Well, the category matters.
Don't understand why your supplier won't support you with the issue if the item is authentic.
Usually the invoice works. They just wanna see where you purchased the item and need the your suppiler address and contact infos.

Re: Can Anyone Help
 

If your supplier is totally unsupportive - just get creative...
Get a google voice number, forward calls to your phone in case they call.
Make sure the G Voice number appears on the invoice.

That's it. :)

Re: Can Anyone Help
 

Did Amazon called you about confirming invoices ever after you put your phone on the invoice?

Re: Can Anyone Help
 

Yes they are calling to verify invoices more and more these days.

Re: Can Anyone Help
 

Did they called you ever after you put your phone on invoice instead of your supplier? Can this work?

Re: Can Anyone Help
 

Did Amazon called you about confirming invoices ever after you put your phone on the invoice?

Re: Can Anyone Help
 

I have not personally done that, but I know people have and yes they received a call.

They are calling/verifying invoices more these days, so just have all your information ready to go

Re: Can Anyone Help
 

Lucky100,

I recently had some success getting my money back, but it was a very long and difficult process. If you're still having problems, send me a private message if you'd like and we can discuss.

Re: Can Anyone Help
 

Iam not sure they even call to phones.

I provided them invoices with my phone on the invoices and they never called and said invoices are forged or manipulated before verify them.

Invoices are from manufacturer website after i make purchase from them after Amazon closed my account and just changed the phone on it. Never received call.

Re: Can Anyone Help
 

can anyone confirm if this actually works?
wont amz go on the website and compare the information if its correct like the phone number?

Re: Can Anyone Help
 

I suppose the invoices to make in PDFor JPEG have to be error free. meta data needs to be changed, Invoice date and doc date should be matching. Font etc everything has to be checked before sending it to Amz

Re: Can Anyone Help
 

^I highly suggest BatchPurifier to clear files of metadata.

Re: Can Anyone Help
 

Yep, batchpurifier is awesome but the free version does not remove metadata from PDF extensions so keep that in mind

There are other free programs that does take care of it, some even online