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  #1  
Old 02-19-2019
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Default Account on review, seemingly indefinitely... help!

So I got a note saying that my account was on review, and that they would not be giving me any money while this was the case.

...but I could go ahead and keep on selling as long as I shipped everything...

They told me that they wanted to see me get more positive feedback.

Finally, they told me they would get back to me...whenever...and if I kept writing in to ask, they may not answer.

So I wrote all my buyers, got another 15 positive 5 star feedback...

And sure enough...not answering.

What is going on here? Will they eventually get back to me? How long does this review process go on? And is there anything I can do to expedite it? (I answered their appeal questions...even wrote to jeff@amazon.com.)

Please advise!
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  #2  
Old 02-19-2019
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Default Re: Account on review, seemingly indefinitely... help!

How long has this been going on? Normally these reviews can last between 30 and 45 days.
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  #3  
Old 02-19-2019
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Default Re: Account on review, seemingly indefinitely... help!

About a week.
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  #4  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

the review will take a lot longer than that. as serajin stated, reviews can take between 30-45 days
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  #5  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Its a velocity review. Keep trading professionally and you'll be fine - nothing to be worried about if your goods are legit.
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  #6  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Nothing to worry about, as long as you provide authentic goods and have no customer problems.
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  #7  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Kindly keep asking your customers for feedback give it a little more time

Then send them another POA addressing that you have received x more feedback, all positive, and you have already tried reaching out to all your customers for more feedback

Explain that you will eagerly follow up with any future customers to request feedback but you ultimately cannot control if people do or do not leave feedback

If you got perfect metrics, mention that
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  #8  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

No, I sell myself.

Perfect metrics.

Okay...thanks much!
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  #9  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Say I wish to convert to FBA...but have absolutely no intention of doing that. ...???

Won't that come back to hurt me?

Or do I simply say that I changed my mind...?
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  #10  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

Correct, ignore the advice from Demon.

Its merely a velocity review, your sales to feedback ratio has triggered it. Its nothing to worry about and there's no need to take any action.

As I said above, just keep doing what you're doing right and it will sort itself out.
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  #11  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

Quote:
Originally Posted by sabbiman View Post
Say I wish to convert to FBA...but have absolutely no intention of doing that. ...???

Won't that come back to hurt me?

Or do I simply say that I changed my mind...?
Listen to The Demon about longetivity
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  #12  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

Yes, but why be such an ahole?
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  #13  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

My bad. Blunt is good. =)
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  #14  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

But just to clarify... I am not someone that could use the FBA, even if I wanted to.

Can I just say that I intend to use it...and then not use it. And would the intention get me off review possibly...?
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  #15  
Old 02-22-2019
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Default Re: Account on review, seemingly indefinitely... help!

Quote:
Originally Posted by The Demon View Post
You're pretty dumb. I'm telling you what actually WORKS because I have used the plan of action. Sabb, if you want to keep following the advice of simpletons, then you'll be in a review for a LONG time.

As far as having no intention to do so, on an account younger than 90 days it behooves you to use FBA. Or you can use the tried and true askpin method of "burn through as many accounts as possible". I'm just giving you advice on longevity.
Read the thread again, its nothing more than a velocity review. No plan of action is required there is nothing to appeal against. The account is not under threat.

Only a 'simpleton' would volunteer a plan of action when one isn't required wouldn't you say??
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  #16  
Old 02-22-2019
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Default Re: Account on review, seemingly indefinitely... help!

Quote:
Originally Posted by sabbiman View Post
But just to clarify... I am not someone that could use the FBA, even if I wanted to.

Can I just say that I intend to use it...and then not use it. And would the intention get me off review possibly...?
If saying that worked for one person, it doesn't mean it will 100% guarantee work for you also.
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  #17  
Old 02-22-2019
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Default Re: Account on review, seemingly indefinitely... help!

The danger is, and its been discussed on the main AMZ forums, that if you say 'I will only use FBA' they hold you to your word and they block your FBM option.

It would be madness to lie about such a matter over a mere week-old velocity review.

Last edited by tinsoldier; 02-22-2019 at 10:01 AM.
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  #18  
Old 02-23-2019
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Default Re: Account on review, seemingly indefinitely... help!

My thoughts exactly. Wait it out, I say.
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  #19  
Old 02-23-2019
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Default Re: Account on review, seemingly indefinitely... help!

Its a velocity review, just ask for some feedback from your customers and wait out the time.

Patience.
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