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  #1  
Old 02-19-2019
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Default Account on review, seemingly indefinitely... help!

So I got a note saying that my account was on review, and that they would not be giving me any money while this was the case.

...but I could go ahead and keep on selling as long as I shipped everything...

They told me that they wanted to see me get more positive feedback.

Finally, they told me they would get back to me...whenever...and if I kept writing in to ask, they may not answer.

So I wrote all my buyers, got another 15 positive 5 star feedback...

And sure enough...not answering.

What is going on here? Will they eventually get back to me? How long does this review process go on? And is there anything I can do to expedite it? (I answered their appeal questions...even wrote to jeff@amazon.com.)

Please advise!
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  #2  
Old 02-19-2019
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Default Re: Account on review, seemingly indefinitely... help!

How long has this been going on? Normally these reviews can last between 30 and 45 days.
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  #3  
Old 02-19-2019
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Default Re: Account on review, seemingly indefinitely... help!

About a week.
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  #4  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

the review will take a lot longer than that. as serajin stated, reviews can take between 30-45 days
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  #5  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Nothing to worry about, as long as you provide authentic goods and have no customer problems.
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  #6  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Kindly keep asking your customers for feedback give it a little more time

Then send them another POA addressing that you have received x more feedback, all positive, and you have already tried reaching out to all your customers for more feedback

Explain that you will eagerly follow up with any future customers to request feedback but you ultimately cannot control if people do or do not leave feedback

If you got perfect metrics, mention that
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  #7  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

No, I sell myself.

Perfect metrics.

Okay...thanks much!
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  #8  
Old 02-20-2019
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Default Re: Account on review, seemingly indefinitely... help!

Say I wish to convert to FBA...but have absolutely no intention of doing that. ...???

Won't that come back to hurt me?

Or do I simply say that I changed my mind...?
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  #9  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

Quote:
Originally Posted by sabbiman View Post
Say I wish to convert to FBA...but have absolutely no intention of doing that. ...???

Won't that come back to hurt me?

Or do I simply say that I changed my mind...?
Listen to The Demon about longetivity
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  #10  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

Yes, but why be such an ahole?
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  #11  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

My bad. Blunt is good. =)
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  #12  
Old 02-21-2019
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Default Re: Account on review, seemingly indefinitely... help!

But just to clarify... I am not someone that could use the FBA, even if I wanted to.

Can I just say that I intend to use it...and then not use it. And would the intention get me off review possibly...?
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  #13  
Old 02-22-2019
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Default Re: Account on review, seemingly indefinitely... help!

Quote:
Originally Posted by sabbiman View Post
But just to clarify... I am not someone that could use the FBA, even if I wanted to.

Can I just say that I intend to use it...and then not use it. And would the intention get me off review possibly...?
If saying that worked for one person, it doesn't mean it will 100% guarantee work for you also.
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  #14  
Old 02-23-2019
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Default Re: Account on review, seemingly indefinitely... help!

My thoughts exactly. Wait it out, I say.
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  #15  
Old 02-23-2019
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Default Re: Account on review, seemingly indefinitely... help!

Its a velocity review, just ask for some feedback from your customers and wait out the time.

Patience.
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