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  #1  
Old 02-21-2019
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Default Cancel orders will = suspension?

account with 20 unshipped orders. 1.5 year old. two 5 star feedbacks. Total lifespan orders ~25 - 50 via FBA.

If I cancel all 20 unshipped orders whats the likelihood (guess) that the account will be suspended permanently? I can appeal and say pricing error but would cancelling 20 orders kill the account? (its a lot).
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Default Re: Cancel orders will = suspension?

Canceling 20 orders will lower your seller metric and then a suspensin
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Default Re: Cancel orders will = suspension?

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Originally Posted by livingtree View Post
Canceling 20 orders will lower your seller metric and then a suspensin
How long after cancelling 20 orders will the account be suspended can you guesstimate?

Im considering now how long the life of the account will be before its dead. Im at the two day mark since the orders were placed and have not cancelled them. I realize cancelling them all at once will destroy my metrics and not sure how long after it will transition to a suspension.
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Default Re: Cancel orders will = suspension?

With that many, you will get a perm suspension.
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Default Re: Cancel orders will = suspension?

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Originally Posted by Canadianleaf View Post
How long after cancelling 20 orders will the account be suspended can you guesstimate?

Im considering now how long the life of the account will be before its dead. Im at the two day mark since the orders were placed and have not cancelled them. I realize cancelling them all at once will destroy my metrics and not sure how long after it will transition to a suspension.
Iím not sure but whatís your reason for canceling?

Last edited by livingtree; 02-21-2019 at 02:12 PM.
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by livingtree View Post
Iím not sure but whatís your reason for canceling? From my guess if you call seller support and tell them to cancel the pending orders it might be a better then canceling yourself.
Good idea !

In the past ive had an account I cancelled several dozen orders, was perma banned.

FYI the orders are from resellers who use bots to autobuy inventory. Its not an actual real person buying my items.
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Is that an issue if your still turning a profit on the items?
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Could let them turn into late orders and cancel around the 10 day service metric period.

I.e. cancel 5, wait 11 days, cancel another 5 so cancel % doesnt go too high.

Run the risk of CS contacting you because buyers contacted them to ship but they're usually monkeys who dont know anything.
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Default Re: Cancel orders will = suspension?

be prepared for a possible suspension, if you can correctly address the suspension with a solid appeal for late shipment, or high cancellation rates, then you will be fine if you have a valid reason...
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

In my experience they go easier on late orders than canceled. Main legit acc has been over 4% late going on 3 weeks for the 30 day service metric - cuz I'm lazy filling 80 orders/day like that sometimes....
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

First thing would be to try to avoid those cancellations, that should be your goal

But if you're going to do it, do as sunspot suggested and space them out

If this is your first issue on your account a well worded POA will recover a suspension as long as its clear the mistake is a 1 type thing that you learned as you grew the company etc.
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  #12  
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Sunspot144 View Post
In my experience they go easier on late orders than canceled. Main legit acc has been over 4% late going on 3 weeks for the 30 day service metric - cuz I'm lazy filling 80 orders/day like that sometimes....
I wont be shipping these orders. I never had them in stock. They will all be cancelled. Its just a matter when I will be cancelling them. All at once. A few at a time or contacting seller supporting and asking to cancel them for me or w/e. I still suspect the account will go down regardless of what I do because its 20 orders.

The buyer who bought the inventory is a bot, its another re seller who uses software which auto buys certain ASIN's. Its not a real human being buying. I could put "This item was burned in a fire and no longer usable, contains mercury/radiation contamination" and they will still buy.
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Canadianleaf View Post
I wont be shipping these orders. I never had them in stock. They will all be cancelled. Its just a matter when I will be cancelling them. All at once. A few at a time or contacting seller supporting and asking to cancel them for me or w/e. I still suspect the account will go down regardless of what I do because its 20 orders.

The buyer who bought the inventory is a bot, its another re seller who uses software which auto buys certain ASIN's. Its not a real human being buying. I could put "This item was burned in a fire and no longer usable, contains mercury/radiation contamination" and they will still buy.
Upload tracking (refund postage after) to each and refund in 6 days for 'order not received' - LOL.

Cause of no acceptance scan it'll be late order.... but like I said AMZ doesnt always suspend on late orders.

Or....

I have USPS pick up all my orders and they dont count them all. I give them SCAN forms and they accept them all even if they dont have the actual package. So if you've got a lot of packages going out you can get them to scan accepted without actually shipping them, then refund for 'order not recieved' and you're golden.

Last edited by Sunspot144; 02-21-2019 at 05:09 PM.
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Default Re: Cancel orders will = suspension?

TBH you could ship empty 4oz postage poly mailers for acceptance scan, then just refund a few days before delivery. The bot owner would have to sort it out then.
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  #15  
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Default Re: Cancel orders will = suspension?

20 x 2.66 postage. Is the account worth 50 bucks?
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Sunspot144 View Post
TBH you could ship empty 4oz postage poly mailers for acceptance scan, then just refund a few days before delivery. The bot owner would have to sort it out then.
Cant I just mark as shipped for the 20 orders (not give tracking or ship anything) then refund each order? What would this result in vs cancelling all the orders now?
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Canadianleaf View Post
Cant I just mark as shipped for the 20 orders (not give tracking or ship anything) then refund each order? What would this result in vs cancelling all the orders now?
Ehhh, mark as shipped without tracking on AMZ? How? Haha
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Sunspot144 View Post
Ehhh, mark as shipped without tracking on AMZ? How? Haha
I thought you could mark as shipped without tracking and then process a refund. Not possible?
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Canadianleaf View Post
I thought you could mark as shipped without tracking and then process a refund. Not possible?
Mmm need tracking # to get to refund options afaik. Legit tracking # upload then you could request refund from carrier.
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Default Re: Cancel orders will = suspension?

So buy 20 shipping slips from USPS (online?), then add them to the 20 orders and mark as shipped, then refund the orders then cancel the USPS shipping slips (online?)?
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

Quote:
Originally Posted by Canadianleaf View Post
So buy 20 shipping slips from USPS (online?), then add them to the 20 orders and mark as shipped, then refund the orders then cancel the USPS shipping slips (online?)?
Yep exactly my dude. Maybe wait a few days between tracking # upload and order refund to make it look more legit to the buyer (like USPS lost your packages).
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Old 02-21-2019
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Default Re: Cancel orders will = suspension?

With pirateship dot com or shippo dot com you can buy (4oz) tracking #s, upload them to the AMZ orders and request a refund for postage on either website. They will 100% refund since they never got accepted by carrier.
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