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  #1  
Old 03-29-2019
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Default Amazon EU seller account lose access. what this email mean?

Hi, i have a EU seller account with no access (deleted account)

What this email mean? any one know ?

"Hello,

I have just checked and was unable to find any more outstanding amounts in your customer account.

Your account will be unlocked automatically.

You do not need to take any further action. I do, however, ask that you remain patient until 31 March 2019 because the unlocking process will take some time.

You will be informed automatically by e-mail once your customer account is unlocked.

I hope I've been able to help you with this information, and I wish you a pleasant day."


Thanks!
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  #2  
Old 03-30-2019
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Default Re: Amazon EU seller account lose access. what this email mean?

It seems to mean literally what it says.
You don't have an outstanding balance with them.
They are unlocking it so you should be able to access it but this could take time.
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  #3  
Old 03-31-2019
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Default Re: Amazon EU seller account lose access. what this email mean?

Be patient, wait for their email with regards to your account being unlocked. If you
Don’t here anything for a while then fire an email over to customer support or escalate the case

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