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  #1  
Old 04-08-2019
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Default Need Help with Appeal letter for suspention due to SELLING HISTORY

I got an suspended account email from AMZ and need verify informatin and selling history ?? i really dont understand deeply ? someone can explain and direct me how to handle this case
thanks a lot !
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Old 04-09-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

THere are some sellers who can definitely help you in the marketplace.
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Old 04-09-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

i'm finding can you suggest me someone
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Old 04-09-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

Post your suspension notification here so we have an idea what you're being asked.

If you can't compose a plan or find one for yourself on the main AMZ forums then there is a marketplace here where someone will sell you a template.
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Old 04-09-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

You need to devise a direct plan of which responds to what amazon is requesting
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Old 04-09-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

post the message
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Old 04-10-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

You need to give what they are asking for
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Old 04-10-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

If you provide more info we can try to help
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Old 04-14-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

Can anyone help with or tell me what it means .i had a competitor false report my listing as ⊗⊗⊗⊗ and got some policy violation I appealed them all and got the listings reinstated however 2 days later I got this message


Hello,

Your Amazon selling account has been deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.

Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.

We’re here to help.
If you need help better understanding what is causing this, please search for “Intellectual Property Violations” in Seller Central Help (https://sellercentral.amazon.com/gp/...rnal/201361070).

How do I reactivate my account?
To reactivate your selling account, please send us the following:
A plan of action that explains:
-- The root cause(s).
-- The actions you have taken to resolve the notices of infringement or violation of Amazon’s policies.
-- The steps you have taken to prevent infringement or violating Amazon’s policies.

For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered.

How do I send the required information?
Submit this information at notice-dispute@amazon.com.

What happens if I do not send the requested information?
If we do not receive the requested information, your account will remain deactivated and funds in your account may be held for 90 days or longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity.

You can view your account performance (https://sellercentral.amazon.com/per...ag=email_block) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

-- iOS: https://itunes.apple.com/us/app/amaz...er/id794141485
-- Android: https://play.google.com/store/apps/d...id&am...;hl=en
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com
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  #10  
Old 04-14-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

That's a bull**** template because it's sending you to notice-dispute, meaning you have an IP claim on your account.
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  #11  
Old 04-14-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

You have received an IP report from the rights owner or someone cinpersonating the rights owners.

You need to supply invoices, license agreement or authorisation letter and a solid plan of action to demonstrate your not violating anything

Good luck
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  #12  
Old 04-14-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

Notice-Dispute usually means you violated some kind of Seller Code of Conduct. There's likely no IP claim other than internally, and you'd need to pull the notes on that account. This is usually amazon's way of telling you they don't want you selling on their platform.
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  #13  
Old 04-15-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

How can I get the notes
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  #14  
Old 04-15-2019
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Default Re: Need Help with Appeal letter for suspention due to SELLING HISTORY

the notes are only accessible by an amazon employee.
You need to go through your performance notifications. See what is required for you to do and create an appeal accordingly

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