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  #1  
Old 04-20-2019
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Default Passed AMZN.com Failed AMZN.MX

My seller account is a brand new seller account. I sold one product that was worth $2,500 and my account went into review. I shipped the product and received a good review.

One month later I received an email that my account review was over and that the hold has been taken off my account. I also received a letter in Spanish which I do not read or understand, that my account did not pass the review and has been suspended.

My account functions as a suspended account but there are no indications of it being suspended. I can post products and sell them but I cannot take out the funds. Is there a way I can remove Mexico selling off my account so hopefully I can get my account back to normal?

Thank you
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  #2  
Old 04-20-2019
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Default Re: Passed AMZN.com Failed AMZN.MX

from my expeirence if one marketplace is suspended the whole account goes down eventually. my amazon.com was suspended, a few months later the .ca went too
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Old 04-21-2019
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Default Re: Passed AMZN.com Failed AMZN.MX

I would appeal and send seller performance an email.
Failing that an escalation to jeff explaining the issue

Good luck
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