Verification and ID

marvydocs · #1 10-05-2019

Hello,

I've got a question about the ID verification for seller accounts that I'm not finding an answer for, usually after I submit the ID and the bank statement, either Amazon accept the papers automatically and transfer to seller central, or asks me to wait for few days till they review the papers, but if I return and check after around 12 hours, they finish the account creation and moves to the seller central, but later after few minutes they sent a review notification.

Does this check on the seller account before receiving an email by them has anything to do with review trigger ? should I wait for them to send an email before I go and check ?

also, does having an ID issued from a country other than the registration country has anything to do with the review trigger ? for example if the ID is Colombian and the country location of the seller account is Malaysia or Spain

Beautiful · #2 10-05-2019

What is the review you are talking about? Business license/utility/invoice? That request is normal after the first part of verification

About a few weeks back the process of going through ID and bank verification was automated and majority of shops would go through without issue, and then you do the 2nd part of verification through the review I think you're talking about

marvydocs · #3 10-05-2019

Quote:

Originally Posted by Beautiful

What is the review you are talking about? Business license/utility/invoice? That request is normal after the first part of verification

About a few weeks back the process of going through ID and bank verification was automated and majority of shops would go through without issue, and then you do the 2nd part of verification through the review I think you're talking about

I'm talking about the utility bill review, I'm able to finish the ID and Bank Statement step without issues, but I'm receiving a notice of the utility bill review directly after I finish the ID step, I was able 3 months ago to pass the bill review as well, but now the messages are stuck for weeks in pending status before being transferred to seller performance team, and when they transfer it, it gets ignored most of the time, I have accounts under review since June !

To be honest, I don't think the utility bill review is a normal part after the ID verification, I could find accounts sellers that are able till today to create the accounts without triggering the utility bill review, I've personally bought one of these accounts and checked it, it's opened 2 weeks ago, and these sellers have in stock but their prices are high so it's hard to get a profit from reselling their accounts as I'm myself an accounts seller.

I've tried every possible way to avoid this review but I'm unable to avoid it till the moment except in 5 cases in total, and I couldn't success in the following tries, the only 2 things left are the things that I've mentioned in this article.

Newplayer401 · #4 10-07-2019

Im not really sure why yall utility bill request are taking so long.If its not done in typically 24-48 hours it usually is only delayed up to 4-5 days for me max.I never had to go 3-4 weeks without a response.Also amazon at the moment is only accepting accounts who send in both the request. Utility bill and Business license. You cant just skip the business license anymore.