Amazon buyer account confusion ?!?!?!?

[Dynamicpull]

Ok so this is strange, I used amazon GC on a fresh acc to buy and item (vm, Fresh IP etc) and never even had any payment card attached.

When I make the order I get no confirmation email and the next time I log in it says unusual activity has been detected and ask me for my name, billing address so I just put the shipping address as the billing and filled in the rest as normal.

then I get this email

'Greetings from Amazon.co.uk.

We have contacted the card issuer of your credit/debit card. However, they indicated that the billing information submitted did not match their records.

If you have moved recently, you may need to update this information with your card issuer. If you would like your bank to fax us directly to confirm your billing information, they may send a fax for the attention of the Address Verification Department at 0208 636 9326.

We need you to provide us with the name, billing address and telephone number as it appears on a recent bank or credit card statement for the card used to purchase these orders. We will remove the hold on your Amazon.co.uk account and complete the processing of your orders once we have verified this billing information.

We look forward to receiving your response.

Thank you for your patience.'


Now Im not sure if this email was sent before or after I filled in the form but either way this is confusing to me ??

[agent006140]

AMZN does not like your GC

[Dynamicpull]

Originally Posted by agent006140

AMZN does not like your GC

But if the GC is bought with cash, what is the possible problem ?

[rsot]

Originally Posted by Dynamicpull

Ok so this is strange, I used amazon GC on a fresh acc to buy and item (vm, Fresh IP etc) and never even had any payment card attached.

Could be a combo of using gc with the IP used

[Dynamicpull]

Originally Posted by rsot

Could be a combo of using gc with the IP used

I used Brand New EE IP Mobile Hotspot

[Dynamicpull]

Are Amazon just completely random when it comes to doing this to accounts ??

[SaiJin]

Depends where you buy your GC from. So many bad GCs out there and you won't know until you use them.

And Amazon is notorious when it comes to suspending accounts. They are more vicious than eBay

[Beautiful]

This is normal and very common for buyer shops

You need a statement now to reinstate shop

[futbolplayer]

Yes, but even when you send a statement, sometimes they send the same generic response asking for a statement of the card ending in the last two digits. Am I missing something when I address them in email with the attachment? I do not have luck getting my accounts unlocked.

[agent006140]

It could be they are becoming more demanding,they want to see good credentials like your residential address,your bank account,your credit card,not just a gift card.