sneak peek amazon seller support dashboard

[desu]

Hi All,

I somehow managed to get these photos a long time back when my account got suspended.

I hope it's okay to share.

Account Dashboard:
If the image is not displayed above... Use this link: http://prntscr.com/s9k8al


Tickets:
If the image is not displayed above... Use this link: http://prntscr.com/s9k8tp

I am sharing now because that employee moved out of Amazon.

[desu]

Originally Posted by tinsoldier

There's been a few of those posted here, basically confirming what we already know.

In this instance they're only paying lips service, it is almost unheard of for them to re-instate an account if they've made a link to another banned account or an unapproved second account particularly one selling the same goods.

I got my account back. I don't have a second account at that moment. Tech support team of a POD tool I use logged into accounts from the Same IP.

[desu]

Originally Posted by tinsoldier

Good for you, but that second screenshot says something completely different to a mere IP address issue.

Anyway, thanks for sharing.

POD tool will have its own standard mockups. Similar to Printful. Just our designs will change... everything will look similar.

[rsot]

Originally Posted by desu

Just our designs will change... everything will look similar.

But not similar to the account that got suspended, right?

[desu]

Originally Posted by rsot

But not similar to the account that got suspended, right?

We don't know another shop details. As they stated that both are identical goods. We understood that it would be because of the POD tool tech team login. They usually login whenever we have an issue with our inventory.

Example of two different store screenshots taken from Amazon:

1. https://prnt.sc/s9n9s1
2. https://prnt.sc/s9na4e

Those are different stores but they have identical products.

In the appeal, We told exactly what might have happened. Luckily we got our account back. IP is not considered a strong relation between accounts.

[phaz0rz]

Why would anybody buy such a specific shirt?



Talk about a niche product. I don't even know what a statement clerk is.

[desu]

Originally Posted by phaz0rz

Why would anybody buy such a specific shirt?



Talk about a niche product. I don't even know what a statement clerk is.

haha... That's a goldmine. It's all about impulse buying. Those weird job titles and weird names get lot of sales.

[Beautiful]

Seen lots of these - thanks for sharing

[Canadianleaf]

I wonder what IW, MRI, MPA stand for.

Very useful pics OP. Thank you for sharing.

[desu]

Originally Posted by Canadianleaf

I wonder what IW, MRI, MPA stand for.

Very useful pics OP. Thank you for sharing.

Transaction Risk Management Systems (TRMS)
Marketplace Abuse Team (MPA)
Selling Partner Abuse (SPA)
Selling Partner Abuse Engineering (SPAE)
Customer Support and Partner Trust (CTPS)
Advertising Success Team (AST)

I don't know the exact acronym for MRI... but it is basically the Risk Investigation process within CTPS Team.