Dirty black hat tactics.... Help

[Newmai]

Hi all.

I've been selling via 2 Amazon Stealth accounts quite happily for nearly 3 years but in the last 8 months i have a competitor that continually purchases my products, returns them for a refund and leaves 1* seller feedback claiming that the products are counterfeit.

I don't sell counterfeit products and i have been successful in all my appeals with Amazon, but this seller has purchased over 80 products from me and it's taking up too much of my time. I sell FBA so i can't prevent him from buying from me and i can't stop Amazon refunding.

I know all of his information including real name, phone number, address, shop name, i even have his FB profile so i know what he looks like!

I've escalated to Amazon many times but they don't seem to take any action.

Has anybody had any experience of dealing with people like this? Does anyone sell services to combat this??

Help!!

[jbmedia]

You should consider a legal action and use a lawyer to send him a threatening letter to stop doing this

[Beautiful]

^ that and also put together a clear case and keep reporting him to amazon with all the info/screenshots

[e2free]

In your situation i dont think much you can do, if somone know how to abuse AZ system then they can destroy any seller that is whats the problem with AZ

[Camaro2SS]

Murder ....

[rsot]

Act quickly with the info given by posters here OP - good luck

[Newmai]

Cheers all. The only solution where I don’t end up in jail �� is to move to merchant fulfilled and get back some control of who can order from me

[Lemon263]

Originally Posted by Newmai

Cheers all. The only solution where I don’t end up in jail �� is to move to merchant fulfilled and get back some control of who can order from me

As you cannot control who can order from you, that would not help, it would play into their hands. Assuming you plan to cancel their transactions then they can still leave you negative feedback and you'll ruin your metrics even further.

[cardfelon]

You could take out Craigslist ads for items such as iPhone 11 for say $400 with their information and he would get bombarded with phone calls and texts with no way to remove the ad. Now does that help your Amazon problem??? No but does it get back at him and stay legal? Sure!!

[Newmai]

lol i like your thinking

Originally Posted by cardfelon

You could take out Craigslist ads for items such as iPhone 11 for say $400 with their information and he would get bombarded with phone calls and texts with no way to remove the ad. Now does that help your Amazon problem??? No but does it get back at him and stay legal? Sure!!

[Camaro2SS]

If I were you I would send anthrax.

[Cron]

do the same medicine hes doing to you buy from his store .. i have 1000 amazon buyer accounts that i created for fools who play dirty . ill put all his orders on pending status freezing up invenotry and in return amazon will suspend his account thinking hes boosting an asin . if you dont have buyer accounts get 5 friends to buy from his store and u know what to do next.

[Newmai]

Ooh that sounds good. Sorry to be a noob but how do i put place pending orders to freeze up his inventory? Do i just add to cart but not proceed with the payment?

Originally Posted by Cron

do the same medicine hes doing to you buy from his store .. i have 1000 amazon buyer accounts that i created for fools who play dirty . ill put all his orders on pending status freezing up invenotry and in return amazon will suspend his account thinking hes boosting an asin . if you dont have buyer accounts get 5 friends to buy from his store and u know what to do next.

[Lemon263]

Originally Posted by Newmai

Ooh that sounds good. Sorry to be a noob but how do i put place pending orders to freeze up his inventory? Do i just add to cart but not proceed with the payment?

Yes, that's basically it.

It doesn't 'sound good' because if they can show to Amazon it's you who's doing it then your seller account is toast. Lets be honest, they're one step ahead of you already and don't seem like amateur wreckers. If you did make a mess of their account, if Amazon don't get you they will up the ante even further.

Most of those who suggest these counter tactics have no idea what they're talking about and definitely wouldn't do it themselves - don't do it, keep your actions legit.