eBay Suspended & PayPal Limited Forums - Possible to contact seller support when suspended?

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- - Possible to contact seller support when suspended? (https://www.aspkin.com/forums/amazon/140521-possible-contact-seller-support-when-suspended.html)

Canadianleaf

12-02-2020 08:12 PM

Possible to contact seller support when suspended?

None of the contact menus allow you to create a case for seller support, its only for appealing the suspension.

Is there a work around (outside of calling) to contact seller support? I am trying to get a request a refund of the monthly seller fee I was charged.

SaiJin

12-02-2020 11:41 PM

Re: Possible to contact seller support when suspended?

Huh? is the "help" link on the top right not there anymore?

I just sent them a message through that 2 days ago

Canadianleaf

12-03-2020 01:47 AM

Re: Possible to contact seller support when suspended?

Yes, It is.

But the contact options are only for account suspension.

...If you are suspended, amazon doesnt allow you to conact seller support in seller central. Only appealing or under "help" questions about suspension.

This is why I am asking: Is there an alternative way to get a case open / contact seller support outside of calling?

e2free

12-06-2020 08:26 PM

Re: Possible to contact seller support when suspended?

Quote:

Originally Posted by Canadianleaf (Post 1128796)

Nope you can't get intouch with seller support it goes to account health team while you suspended

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