| phoenixdown | 01-09-2021 01:18 PM |
Seller performance email no longer works
If you message seller performance you get an auto reply and it wants you to press appeal button instead:
This auto reply I was told???
"
Hello,
Thank you for submitting your appeal. This email address no longer accepts incoming messages, and emails sent to this alias will not be reviewed by Amazon.
If you are appealing an action taken on your account, please submit your appeal by clicking the “Reactivate your account” button in Account Health ( https://sellercentral-europe.amazon....ance/dashboard). If you want to submit additional information, click on the “View appeal” button and submit additional information as requested.
If you are appealing an action taken on your listings for an intellectual property complaint or Amazon Listing Policy violation:
1. Navigate to “Received Intellectual Property Complaints” or “Listing Policy Violations” in the “Product Policy Compliance” section in Account Health ( https://sellercentral-europe.amazon....ance/dashboard).
2. Locate the deactivation record for the product listings you want to appeal.
3. Click on the Appeal button next to the record to submit your appeal to reactivate your listings.
If you want to submit additional information:
1. Click on the “View appeal” button next to the deactivation record.
2. Click the “Submit additional information” button to submit the information necessary to reactivate your listings.
If your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement and if you believe there has been an error, please submit an explanation to selling-partner-action-review@amazon.co.uk ." | 
