Amazon Hijacker

[ama158]

how can i get rid of the constant hijacker that keeps coming back after removal, i have brand reg on my product but it was put on after product started doing well and amazon wont give me protection for this, can somone give me a solution to this so that my product is protected all together thanks

[SaiJin]

It's so typical of Amazon.

When you contacted the brand reg team, what did they say to you exactly?

[rsot]

What is the protected product or category? More info needed for informed discussion OP

[Hank]

Originally Posted by rsot

What is the protected product or category? More info needed for informed discussion OP

We don't need more info. This is about ASIN's being listed on by other parties which OP claims are part of the Brand Registry scheme.

In any event, Amazon are very inconsistent on this. They will either take the other seller offer down, albeit that you might have to badger them a bit or they will play the old 'We respects a manufacturer’s right to enter into exclusive distribution agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements is a matter between the manufacturer and the retailers, it would not be appropriate for Amazon to assist in enforcement activities' line.

The latter seems to go against their Brand Registry message but when you get a clueless asia-bot it's the easiest way out for them.

The other option is to threaten the other seller with test purchases and if they persist then follow through and report them as counterfeit. That said I've see ASIN's closed down for this because the assume all offerings are f@ke. I'd completely exhaust the legitimate Brand Registry route first though.

[AMZlevelup]

As Hank mentioned, Amazon are very inconsistent. A lot of issues on Amazon can be solved by repeating the same action and getting a different result from getting a different csr every time. If you keep trying, eventually one of the reps will take the other seller down with an IP strike.

[SaiJin]

But most of the time it's just something you have to deal with.

Amazon doesn't do much for sellers.

[rsot]

Originally Posted by AMZlevelup

As Hank mentioned, Amazon are very inconsistent. A lot of issues on Amazon can be solved by repeating the same action and getting a different result from getting a different csr every time. If you keep trying, eventually one of the reps will take the other seller down with an IP strike.

Seems like way too much time and effort for the one result