What a great way to start the season...

[user3657]

Return request:"item is ⊗⊗⊗⊗!!!!"
5 mins later
"This is Amazon's customer service team, CX reached out saying her item isn't authentic, Cx already has return label plz reach out to cx"
Just great.

I just refunded her. I don't want any issues this time of year. She'll likely open an A-z or leave a ⊗⊗⊗⊗ review. Customers are great aren't they?

[JamesNorth101]

Scams always happen the most at this time of year

Are you using FBA?

[rsot]

Very annoying to hear and yet surprisingly common - scams are going to pop up even harder with Xmas season sadly

[SaiJin]

Originally Posted by user3657

Return request:"item is ⊗⊗⊗⊗!!!!"
5 mins later
"This is Amazon's customer service team, CX reached out saying her item isn't authentic, Cx already has return label plz reach out to cx"
Just great.

I just refunded her. I don't want any issues this time of year. She'll likely open an A-z or leave a ⊗⊗⊗⊗ review. Customers are great aren't they?

Most customers are good.... it's the few that makes it terrible...

[Papyrusman]

Agreeing with SaiJin here. Most customers say nothing to me and don't give me any hassle. It's that like .01% that somehow makes customer service absolutely awful.
I used to fight these things, but like you, I just process the return now.

[murdered_by_ebay]

has the item been removed by amazon?

[SaiJin]

Problem is also with Amazon, 1 single claim can mess an account up and that's how amazon is setup.

Any ways, is your asin still active? What other red warnings are you getting from amazon?