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-   -   Problem Buyer On Amazon (https://www.aspkin.com/forums/amazon/154635-problem-buyer-amazon.html)

Boogie_Woogie_MAn 09-04-2026 09:59 AM
Problem Buyer On Amazon
 
Hey Guys,

I've had the buyer buy the same item on Amazon 9 times in the last 24 hours. 7 times they have cancelled the purchase, I marked one item as sent and within 30 minutes they requested a return stating unauthorized purchase and they have now purchased the item again. I tried calling them and it went through to their voicemail. On the voicemail message it sounds like they are disabled. Any advie?

Thanks
BWM

agent006140 09-04-2026 03:20 PM
Re: Problem Buyer On Amazon
 
You should report them to AMZN

murdered_by_ebay 09-05-2026 01:17 AM
Re: Problem Buyer On Amazon
 
in such a situation it is better not to ship , cancelling would have negative impact on cancellation rate so it may be better to mark as shipped and later send refunds

complaining to amazon is a theoretical way to find a solution but I have doubts they are going to do something about it

rsot 09-05-2026 03:35 AM
Re: Problem Buyer On Amazon
 
Get the proof together and contact AZ - hopefully get some action on their end.

agent006140 09-05-2026 07:53 AM
Re: Problem Buyer On Amazon
 
Quote:
Originally Posted by Boogie_Woogie_MAn (Post 1271406)
Hey Guys,

I've had the buyer buy the same item on Amazon 9 times in the last 24 hours. 7 times they have cancelled the purchase, I marked one item as sent and within 30 minutes they requested a return stating unauthorized purchase and they have now purchased the item again. I tried calling them and it went through to their voicemail. On the voicemail message it sounds like they are disabled. Any advie?

Thanks
BWM
Did you really ship the item or just mark it shipped?
One Ebay you can block the buyer but I dont think AMZN has this feature,I think you should report him.
They are not disabled,they are reselling your items somewhere

rsot 09-05-2026 11:10 AM
Re: Problem Buyer On Amazon
 
Amazon has no buyer blocking feature, just to clarify

Nimble 09-05-2026 01:01 PM
Re: Problem Buyer On Amazon
 
Best bet is to contact amazon and give them the full details, they surely have to act on it.

SaiJin 09-08-2026 08:10 AM
Re: Problem Buyer On Amazon
 
I'd call amazon on this and stop shipping period.


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