unfortuantemistake | 04-26-2010 05:30 PM | Hello from Amazon.com.
We are writing to let you know that we have blocked your Amazon.com selling account. You may no longer sell on our site.
We took this action because it has come to our attention that an excessive portion of your recent orders have been cancelled.
If you still have items to ship, please take appropriate steps to resolve your pending sales. Your Seller Account will remain accessible and you are encouraged to refund or ship pending orders. Your funds are being reserved in your Amazon.com account for 90 days from the date of your final sale. After 90 days, the funds will be disbursed minus any A-to-Z Guarantee claims or charge-backs. If you have further questions about your funds please write to payments-funds@amazon.com.
If you wish to appeal this decision you may do so by replying to this email. An appeal should include a clear plan of action that addresses all reasons for failure to perform; including but not limited to your inventory management methods, your fulfillment practices, and customer service improvements. Appeal requests are usually responded to within 24 hours.
Your Customer Experience Metrics and goals are published daily for your review here:
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Reviewing them may help you understand where your selling performance has fallen short of our standards. You can also review the performance related notifications we have sent you in the past at the link provided above.
Regards,
Seller Performance Team
Amazon.com Amazon.com: Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more |