b1rdy19 | 07-08-2010 02:17 PM | First letter Jul 5
Hello from Amazon.
We are writing to let you know that we are conducting a review of your selling account. During this review, your funds will be temporarily reserved in your Marketplace Payments account.
We conduct reviews when sales volumes or inventory are not supported by sufficient buyer feedback or an established history. These reviews are a routine part of our commitment to improving the customer experience.
While we review your account, please continue to fulfill orders and list only items that you are able to ship by or before the promise date.
For information on how you may be able to expedite this review, please search on “Velocity Limits and Account Reviews” in our seller Help.
You will be notified via e-mail when this account review is complete.
We appreciate your patience and cooperation. second email after i canceled all my orders still not sent out Jul 7
Hello from Amazon.com.
This is an auto-generated message to let you know that your listings have been suspended and are currently unavailable for sale. Your selling privileges will be reinstated after 1 day(s).
We took this action because it has come to our attention that a significant portion of your recent orders have been refunded or cancelled. Our records indicate that 53.2% of the orders received in the last 7 days have been cancelled and/or refunded.
In general, canceling or refunding the order of an unsatisfied buyer is the right thing to do. However, we are concerned that these cancellations or refunds were made before the order was shipped, which can create a bad customer experience. Please note that failure to improve by fulfilling a higher percentage of your orders will negatively affect your account. It is very important that your merchant performance show significant improvement, as Amazon.com reserves the right to terminate accounts, and may do so in situations where performance is consistently or excessively below our expectations.
Thank you for your efforts to improve your merchant performance. third letter 3 hours ago july 8th
Hello from Amazon.com.
This is an auto-generated message to let you know that we have reinstated your merchant account. Your listings are now available for sale.
We strongly encourage you to monitor your performance closely. Amazon.com reserves the right to terminate accounts when performance is consistently or excessively below our expectations.
Nothing about with holding my money for 90 days. What im wondering about is why it doesnt say my account is under review anymore? |