no!!! | 03-19-2011 04:52 PM | Greetings From Amazon Account Review Letter Hi, i have just received the dredded Amazon account review letter: Greetings from Amazon.co.uk,
As part of our ongoing commitment to improving the customer experience on Amazon.co.uk, we are conducting a review of your Amazon.co.uk selling account. During this review your selling privileges will be suspended and your funds will be reserved in your selling account for up to 30 days.
Please know this is not necessarily a negative reflection of your selling history. This action is taken regularly on marketplace selling accounts across the Amazon platform, particularly where sales volumes or inventory levels are not supported by sufficient buyer feedback or established sales history. Account reviews may also be the result of increases in negative feedback, chargebacks or A-to-z Guarantee claims received.
During this review we will be evaluating the performance of your account, including customer feedback and A-to-z Guarantee claims received. It is important that you fulfill orders completed before the removal of your listings, as we will use buyer feedback from your orders as part of the review.
While our review can take as many as 30 days to complete, you may be able to expedite the release of your funds by providing us with the following information:
1. Tracking numbers for items dispatched with corresponding Amazon.co.uk order numbers
2. Current retail or online sales channels including links to selling pages
3. Detailed explanation of your business including your source of inventory
4. Amount of inventory you plan to list for sale on Amazon.co.uk and availability of items for dispatch
In order to contact us please visit our help pages on Amazon.co.uk under Help > Marketplace Selling FAQs > "Contact Seller Support by e-mail" and select "Respond to Seller Performance" from the subject line drop down menu. Sellers with Seller Central accounts can confirm shipments in Seller Central by clicking the "Orders" tab, then clicking "Confirm Shipment" and entering tracking information for fulfilled orders where available.
We will evaluate the information that you provide to us and respond accordingly.
You will be notified via e-mail when our account review is complete.
Regards,
I was wondering how i could get this review sorted ASAP, iam having most trouble with:
2. Current retail or online sales channels including links to selling pages
3. Detailed explanation of your business including your source of inventory
4. Amount of inventory you plan to list for sale on Amazon.co.uk and availability of items for dispatch.
I was wondering how everyone else answered these questions?
Especially people who, dont have a physical shop and sell online only, and dont want to give Amazon links to your eBay stealth account.
Also i was wondering does at any point does Amazon, ask for proof of I.D and proof of address like eBay does?
Hope you guys can help.
Thanks :yar: |