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  #1  
Old 12-17-2011
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Default Account was deleted about 150 days,can not disbursed

I have five Amazon accounts were deleted about 150 days,the same bank account has been added on that five Amazon account too,now I still can not sign in my account to withdraw funds,I have contacted with the follwoing Amazon emails,most no respond,

payments-cb@amazon.com
account-appeals@amazon.com
seller-evaluation@amazon.com
payments-guarantee-reply@amazon.com
payments-investigate@amazon.com
payments-funds@amazon.com
merchant-disbursement-inquiry@amazon.com
merchant-approval@amazon.com,
alliance@amazon.com



but just recieve one massage from Amazon:
Greetings from Amazon.com.

This message is to inform you that we have been in contact with the
cardholder of the credit card supplied as the payment method for your
orders. They inform us that your use of their card is unauthorized,
and as such, your account has been closed and all outstanding orders
have been cancelled.

While we regret to inform you that your business is no longer welcome
at our store, please do not hesitate to contact us if you have any
questions.


Sincerely,

Investigation Specialist
Amazon.com
http://www.amazon.com
=======================

Anybody can answer me the following questions:
1 when can I get my funds into my bank?
2 Amazon will occupy my funds forever?
3 If not,how can get my funds back from Amazon?
4 What if Amazon does not release my funds,what shall I do?
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Amazon just deleted my account as I couldn't login to my seller account. Did you receive any emails from Amazon to inform your account is deleleted? I never receive anything but somehow just couldn't login!
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Old 12-17-2011
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Nothing you can do.

Just keep emailing and hopefully you will get a person willing to look into it.

Make sure you call seller support, have them escalate it to seller-performance, when they do this they will issue you a case number. Make sure you start including that case number in all your emails, so they can see how many times you've contacted them.

Don't give up, period.

The more people that are just content with them taking your money, the more they will do it.
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I will do it. Have you actually talked to a real person from Amazon yet? I am really upset as I was able to login in the morning but not now.
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Quote:
Originally Posted by sii1123 View Post
I will do it. Have you actually talked to a real person from Amazon yet? I am really upset as I was able to login in the morning but not now.
Not a real person. I have called seller support, of course they look up your email and say your account was blocked and you need to email seller-performance.

I have yet to have seller performance answer any emails. However, I did just locate personal contact information for the man in charge of executive customer relations.

So I doubt hes going to be happy when I start messaging him and his wife on facebook.
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I found out the reason why my account is deleted. Mostly due to the ⊗⊗⊗⊗ VCC I used as Amazon tried to deposit $1 charge to my cc but couldn't. I saw that charge for my other suspended account that used real information...I will try to email different groups within the next few days and we need to work hard to get our money back. How much money do you have in your account?
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Quote:
Originally Posted by sii1123 View Post
I found out the reason why my account is deleted. Mostly due to the ⊗⊗⊗⊗ VCC I used as Amazon tried to deposit $1 charge to my cc but couldn't. I saw that charge for my other suspended account that used real information...I will try to email different groups within the next few days and we need to work hard to get our money back. How much money do you have in your account?
I have many accounts deleted so far, and who knows how many more as the dates for disbursement aren't up so I haven't logged into them yet.

Even if you credit card on file is denied, Amazon can't delete your account based on that. If could be that your card expired, or that its maxed and can't receive there pre-charge. So they can't use that as an excuse to delete your account.
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Old 12-18-2011
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In fact,I did call that Amazon telephone,someone told me that an amazon specialist will deal with my case and just let me wait,but I have waited 7 working days,there are no any respond from Amazon by email,I also chated with the Amazon staff by online chat and provide my Case number and my Amazon details,but the result is nothing respond,Amazon is realy a robber to occupy seller funds,who can help me to get funds back?
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