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- Amazon (https://www.aspkin.com/forums/amazon/)

- - Pending orders? (https://www.aspkin.com/forums/amazon/42642-pending-orders.html)

mkr2204

02-13-2012 12:18 PM

Pending orders?

Quote:

Dear [Edited],

A customer has attempted to buy the item or items listed below, but we have been unable to validate the customer's payment information. The customer's payment information must be updated before the transaction can proceed. We have already contacted the customer to resolve this matter.

Here are the details of your pending sale:

Order number: [Edited]

Item name: [Edited]
Quantity: [Edited]
Purchase price: [Edited]
While we attempt to validate the customer's payment information, inventory for the item will remain reserved for this order to prevent purchase by another customer. Please continue to reserve this item for the customer, but do not dispatch it until you receive confirmation from Amazon that the order can be dispatched. You can dispatch the order if at least one of the following occur:

Been getting this email for the same order for 10 days now, how long will it carry on like this before being canceled or is there any way I can cancel it?

error

02-13-2012 03:09 PM

Normally 14 days, just ignore it.

It will either eventually process to new orders, or be deleted.

crafty1

02-13-2012 06:26 PM

Yes it is about 14 days but the other day I had two items pending and thought that the buyer would not pay for it so sold it to someone else.

A day later one item was paid for and didn't have any more in stock so had to refund the buyer, so I will wait till it goes away. and yes it can be annoying

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