new to the site and just get banned by amzon - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 03-02-2012
Junior Member
 
Join Date: Mar 2012
Posts: 20
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default new to the site and just get banned by amzon

new to the site and just get banned by amz, still try to find the reason, is the ebook still good?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 03-03-2012
helpme1's Avatar
Subscribed [VIP]
 
Join Date: Sep 2007
Posts: 226
Thanks: 35
Thanked 13 Times in 13 Posts
Activity: 3%
Longevity: 96%
iTrader: (6)
Default

yes the amazon ebook here is still good
__________________
When Ebay suspends 1 get another 1 :D & keep it movin
Reply With Quote
  #3  
Old 03-03-2012
Senior Member
 
Join Date: Aug 2010
Posts: 1,176
Thanks: 80
Thanked 271 Times in 218 Posts
Activity: 0%
Longevity: 79%
iTrader: (1)
Default

Welcome to the forum.

Hopefully you should be back on amazon in no time, loads of threads to search in, use the search the button on the right.
Reply With Quote
  #4  
Old 03-03-2012
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,217
Thanks: 895
Thanked 4,069 Times in 2,169 Posts
Activity: 0%
Longevity: 82%
iTrader: (12)
Default

Amazon Ghost will definitely help you to get back on Amazon with many, many accounts if you wish.

Any idea WHY you were banned? If you keep repeating the thing that got you banned, the result will be the same. The good news is, we can usually advise fixes and/or workarounds for most situations.
Reply With Quote
  #5  
Old 03-13-2012
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 20
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

Just want provide more information for my case.

My seller account is about 4 years old.I have about 1000 feedback, 98% positive, average 700-1000 orders (most by FBA)and 70-80 feedback each month. recent feedback 99%, passed holiday 97%.yearly sale about 400k. amazon review my account 2 years ago when sale reach 20k/month, and of cause I passed it.

Several things may related to the suspension

1. received 3 a-z claim in last 2 month, 2 of them are FBA orders, buyer did not contact me before A-Z. one of them, I never receive buyers return and he file a-z without contact me . But all my seller metric is still meet amazon's request.account was suspended 5 mins after 3rd a-z claim.

2. several buyer account was closed by amazon 1.5 years ago because I purchased too many hot items from amazon( limit one per home) in holiday.

3. one feedback saying I am selling counterfeit item.

4. 3 feedback point to the same item has inconsistent quality with amazon's list.amazon did inform me they will do an investigation in FBA inventory, but I already sold out all the items at that time, so, I dont know how they can do it.

5. returned 1-2 items to amazon from the same seller account and 4 from other no related account( did not closed by amazon 1.5 years ago)

Like to discuss why this was happened.any suggestion will be welcome, one thing I am afraid is: even I went back to amazon with another account, it may not be able to achieve the big sale and cash flow like the old one.

below is the email from amazon

We are writing to let you know we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your seller account. Any new selling accounts you open will be closed.

We took this action because your seller account failed our seller account review process.

Per the terms of the selling agreement you entered into with Amazon Services, we reserve the right to limit or remove selling privileges as we deem appropriate.
Reply With Quote
  #6  
Old 03-13-2012
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,499
Thanks: 5,982
Thanked 8,978 Times in 8,268 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

Welcome to the forums - you have provided the answers to jeffweico's questions. So 3 claims within 2 months...would make sense.
Reply With Quote
  #7  
Old 03-13-2012
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 20
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

Quote:
Originally Posted by rsot View Post
Welcome to the forums - you have provided the answers to jeffweico's questions. So 3 claims within 2 months...would make sense.
but if it is because a-z, they should say" too many a-z" or " bad performance " in the email, the email only say" failed the review" .
Reply With Quote
  #8  
Old 03-13-2012
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,499
Thanks: 5,982
Thanked 8,978 Times in 8,268 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default

They don't necessarily say ALL the reasons - Am az on works like that - they just boot without full explanation.
Reply With Quote
  #9  
Old 03-13-2012
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 20
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

I consider my account as a strong one, over 2000 orders in last 2 month, should not be that easy to die by a-z? also, I contact the last a-z right away, made them withdraw the claim. yes, I know, once az, always count.

amz did not give a reason, make me think about everything, feel like I was the one made mistake on every step...
Reply With Quote
  #10  
Old 03-13-2012
Artann's Avatar
Senior Member
 
Join Date: Jun 2011
Posts: 811
Thanks: 49
Thanked 72 Times in 61 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

Have you tried to appeal? There should be an appeal option somewhere under the message box.
Reply With Quote
  #11  
Old 03-14-2012
Junior Member
Threadstarter  
 
Join Date: Mar 2012
Posts: 20
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 70%
iTrader: (0)
Default

I did try appeal but no luck,the thing that confused me is no reason provide in the email. all my appeal letter is focus on a-z and recently relative high return rate(still below target) due to holiday.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
New uk amzon pro merchant account - what is EAN UPC? Alps_a somewhatlegend Amazon 10 03-04-2011 10:35 AM
Anyone sell on Amzon UK Here? kirkie UK eBay & Paypal 3 09-23-2010 12:47 AM
AMZON sleep Seller accounts, Is this possible? How to pay monthly fee ? lyl797 Amazon X 4 09-18-2010 03:51 AM
My personal account has been banned, will my business also be banned? rebel_rob UK eBay & Paypal 14 04-01-2010 07:14 AM


Aspkin Group

All times are GMT -5. The time now is 04:48 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58