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-   -   Can't forgot pass account seller (https://www.aspkin.com/forums/amazon/49537-cant-forgot-pass-account-seller.html)

Wind... 08-10-2012 12:50 AM

Can't forgot pass account seller
 
Hi
Today , i login amz seller central but i can't login


There was an error with your email/password combination. Please try again.

I forgot password , and i receive email from amz : Seller Central Password Assistance. I reset new password OK , but i still can't login my account

Plz help me

justarslan 08-10-2012 01:32 AM

Was this account stealth? If the answers is yes, it might have been deleted by the river. Is your store on river still active? You can check this by searching the products you sell on river, if the store is active it will show up in the listings. If the store is active Call the customer service of river and tell them you are not able to able to login to your account and you have some orders from customer. You want to pack those order but you cannot get the shipping address of customers as you cannot login to seller central to get the address. I did this with one of my previous accounts and it rose from river death in 24 hours. Good luck.

TheSkyInYourEye 08-10-2012 02:06 AM

Chances are that it was deleted and there is realistically nothing you can do about it. Basically, a giant f u from amazon, start over.

Wind... 08-10-2012 03:11 AM

Quote:

Originally Posted by justarslan (Post 366759)
Was this account stealth? If the answers is yes, it might have been deleted by the river. Is your store on river still active? You can check this by searching the products you sell on river, if the store is active it will show up in the listings. If the store is active Call the customer service of river and tell them you are not able to able to login to your account and you have some orders from customer. You want to pack those order but you cannot get the shipping address of customers as you cannot login to seller central to get the address. I did this with one of my previous accounts and it rose from river death in 24 hours. Good luck.

Yes , my store still active on amazon . How to i can contact support ? I want contact via Email . Plz help

justarslan 08-10-2012 12:16 PM

Quote:

Originally Posted by Wind... (Post 366776)
Yes , my store still active on amazon . How to i can contact support ? I want contact via Email . Plz help

Contact their General Customer Service Number. Seller support can only be contacted by email but do not contact them. Just contact their General customer service at the number and tell them what i wrote in my previous post.
River Phone Number: 1-866-216-1072

rsot 08-10-2012 02:26 PM

Contact them - all the best - even if your listings are up, the account is probably being deleted if you cant login.

subzero3001 08-14-2012 01:05 AM

AKA: You got deleted. Welcome to the club.

Gamefreak 08-14-2012 01:34 AM

Yeah sounds like your account got deleted...

rsot 08-14-2012 05:11 AM



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