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Old 09-16-2012
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Default warranties on az

so as a buyer and buying direct from manufactuer on az eg. bosch (dispatched and sold by az) do I get same year automatic warranty as a store, as you get by law? who do you ship it back to az or bosch CS?
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Old 09-16-2012
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Sometimes items have the warranty period on the listing. Those that do not mean you need to do a search via the amazon site.
There's specific instructions on amazon about how to do everything including getting return address labels.
amazon co uk offers what they term a one year basic warranty.

The manufacturer would have their own. Their websites are listed on amazon co uk.


If the item is bosch & sold by a dealer, their warranty terms are return to dealer during period of warranty. Length of warranty depends on item too.

There should also be the bog-standard UK laws applicable for warranty That gives protection too
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Old 09-17-2012
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it is not a dealer, it is sold by eg. bosch, nothing about warranties on listing. so assuming bosch HQ would take it back. Suppose they way to deal with it is to ask the question beforehand.
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Old 09-17-2012
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The short answer is YES. many things to look for though. Mainly, that it is legit, not refurbished or stolen. it has to be brand new and serial number has never been registered before with the manufacturer.
for the second question - you ship it to bosch. after you register the product with them.
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Old 09-17-2012
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you can go back to the manufacturer as long as the seller is an authorized dealer. the manufacturer warranty only starts once it's sold and the invoice is proof of that
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Old 09-17-2012
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Quote:
Originally Posted by oompaloompa View Post
it is not a dealer, it is sold by eg. bosch, nothing about warranties on listing. so assuming bosch HQ would take it back. Suppose they way to deal with it is to ask the question beforehand.
When there are no warranties on listings, you go to the Help Pages.

Usually under How do I do returns you will find the procedure.

I'm not sure if you mean the item is a BOSCH or it's just a for example name.

BOSCH UK has very very very well defined warranty terms.

Should one of their brand new items be faulty, buyer gives the item to seller.
Bosch deals with the seller to fix the problem.
Bosch do not expect the buyer to ship the item back directly
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Old 09-17-2012
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Quote:
Originally Posted by slim jim View Post
you can go back to the manufacturer as long as the seller is an authorized dealer. the manufacturer warranty only starts once it's sold and the invoice is proof of that
Not always so in the UK or Australia. There are some quirky laws regarding returns under warranty

Some manufacturers do not want that done.
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Old 09-17-2012
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Not always so in the UK or Australia. There are some quirky laws regarding returns under warranty

Some manufacturers do not want that done.
ah sorry i always forget to look at flags
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Old 09-18-2012
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Yeah I guess the flag matters too lol. Return rules are more relaxed in US and in my opinion to much relaxed, i've processed my portion of no-sense returns in my life time!
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