eBay Suspended & PayPal Limited Forums - Best way to get buyers to leave feedback?

exactly $25 for 2 minutes to complete feedback .
No im not the cheapest but the products i sell in uk there is only 2 sometimes 3 guys selling them and im at the posistion where if they want to buy thats great , or if they want to buy elsewhere thats fine so i wont give much away .
A very niche marke tand rare items ive been doing 10 years now with lots of repeat business due to the nature of the product .
So im not saying it will work for everyone or anyone but it works for me as long as i give good service my fb is around 40%

rsot	12-07-2012 06:41 AM

500 messages for 20 feedback - wow. Did the people respond to the gifts? Finger laser

MICKY H

12-08-2012 05:57 AM

feedbackfive, fully automated and get feedback to around 22%

lyl797

12-22-2012 05:22 PM

Quote:

Originally Posted by slim jim (Post 398707)

sorry but that is not true. i get plenty of feedback because i have good service and a higher end customer will tend to be more 'human' about a situation. talk to any person in marketing and tell them you offer a 5% discount and listen to what they say.

Totally agree with this, concentrate on higher end buyers would save a lot of troubles with the negative feedbacks ..

Mr. Invisible

12-23-2012 06:22 AM

I have been averaging >50% feedback received over the past 3 months. :cheer:

I think the key is accurate descriptions, providing the buyer a similar customer service experience of an online retailer & beating expectations...

1. Same day of payment, they get message... I received their payment for item XYZ, thank them for order and let them know that I will process their order within next 48 hours.

2. Within 24 hours (beating stated 48 hours), item is shipped w/ tracking & over the top effusive positive feedback is left.

3. They get new message... XYZ item has been shipped, it should arrive in 5-8 business days, I left them positive feedback (I don't ask for it in return), thank them again for order, if they have any questions feel free to email me.

4. Item is delivered in 2-5 business days (beating stated 5-8 business days)

Another satisfied customer leaves feedback!

sacka_man

12-23-2012 10:21 PM

Can sellers leave feedback for buyers on Amazon?

DoubleA

12-23-2012 10:32 PM

Quote:

Originally Posted by sacka_man (Post 403740)

Can sellers leave feedback for buyers on Amazon?

No they can not

KingDog

12-23-2012 11:30 PM

Quote:

Originally Posted by helpmelol (Post 399051)

Why not just something like this:

''Dear customer,

Thank you for your recent purchase.
We are trying to improve our service constantly and we would appreciate it if you left feedback. This will help us to improve the quality of our service.

To show our appreciation for your purchase, we would like to give you a 15% discount on your next order. Use the following code to redeem your discount: 15OFF

Do not hesitate to contact us first if you experience any problems with your purchase. We would be glad to solve any problems. We hope to see you again soon.

Kind regards,

Company X''

---------

I think this would be OK.
You are not asking for positive feedback, you are asking them to leave 'any' feedback.
You are offering them a 15% discount regardless of their feedback.
You are asking them to contact you first if they experience any problems, so you'll be able to solve any problems before they leave feedback.

The tone of your message is polite, you are not 'forcing' them to do so.

PS: a 5% discount is a joke man. It should be at least 10% off.
Unless you're selling expensive products, but even then, at least 10% off.

How do you give a buyer the ability to get 15% off???

As a seller where do I ENABLE THAT OPTION??

Never heard of this

Thanks

beaches

12-29-2012 02:59 PM

there is none. The seller will refund them the 15% before shipping.

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