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Hello, 7-day Rolling reserve?
 

Hi, I recently got my account under review because of high sales and not enough feedback, so I contacted them, they decided to reinstate my selling privileges but put a 7-day rolling reserve' Now I am still in the first 21 days, I was supposed to get paid on the 30th, but now I see only half of what I made is getting disbursed on the 30th. Here is their email

"Hello from Amazon.

We have decided to reinstate your selling privileges while we continue our review of your account.

At this time, we are applying a rolling reserve to funds in your seller account.

The reserve will be equivalent to your gross sales amount for the preceding 7 days. Based on your order volume, the amount of the reserve may change daily.

You can view your account balance and reserve amount in the Payments section of your seller account. When your account balance exceeds the reserve amount, funds will be available per your disbursement schedule.

Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill orders and list only items that you are able to ship by or before the Expected Ship Date.

We will notify you by e-mail when our account review is complete.

We appreciate your patience and cooperation.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com"

Now I also don't understand the account balance exceeding the reserve amount and whatever. Can you please clarify the whole situation for me ? Thanks

Welcome to the forums - all the best as you read around.

They will hold the amount that is equivalent to your total sales in the past 7 days. So last week`s totals will be held as reserve.