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Old 12-21-2012
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Default If you go off the fair seller rating will you be banned?

I am just starting my business and no doubt have made some minor mistakes regarding inventory as I work things out.

One time I didn't have the item in stock , and the 2nd time the item was damaged. So I cancelled the orders within minutes.

This has knocked my rating down to "fair" I am getting nervous now. I am by no means perfect and I feel like i'm constantly walking on a tight rope.

Does amazon have room for small mom and pop shops like me? Or am I a goner? Makes me feel like a complete loser that I can't even do this right though.

I provide superior customer service, but sometimes have problems happens.
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Old 12-21-2012
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To be blunt, its time to get rid of the 'aw shucks' thinking. Learn from your mistakes and make sure they don't happen again. If you can do that ull be fine , if not you won't be
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Old 12-21-2012
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It is amazon not the seller
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Try not to cancel orders, especially on a new account. It's not doomed yet but you really need to improve those metrics.
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Old 12-21-2012
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Yes - would have to operate very strictly...not having the item in stock is not a good seller move.
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Amazon usually gives you a few weeks to a month to fix it before they ban you. But listing stuff you dont have is never the way to do business. I know a seller who was making 500k plus a year who just got banned for that
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Old 12-22-2012
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I am fully expecting to be banned because I sell on amazon as I would on ebay. It's mostly b stock used but "like new". **** happens with used things, things that are out of my control. Oh well I will move completely to ebay where my record is perfect, even though my way of business is the same. I just get 10x more sales on ebay.
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