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Reply to customer email through Gmail
 

Is it OK to reply to a customer through my Gmail on an IP address that is connected with a bad account? Does Amazon track where emails come from?

i cant answer this but my first initial thought would be why risk it if you have any doubts

I have someone who runs multiple accounts and he says he does it all the time. Just wanted to get a second opinion.

I've been wondering this for awhile too. I use outlook to view the emails but I've never tried responding to them.

It works for ebay - not sure about AZ

Amazon is tricky - yes Gmail does not show IP but I am ALWAYS recommending to play it tight with Amazon - stay on their platform.

Gmail does show the originating IP. Test it yourself. Send a message to somebody, anybody. Then go to the sent email, click the dropdown arrow, and choose "Show Original".

http://i.imgur.com/LWdrKnn.png

The raw source of the email will show. This is similar to the way the HTML source of a webpage works. The IP address you sent from will be the "X-Originating-IP" value in the email header. Other identifiable information could be injected into email headers as well, such as browser information, but I don't think Gmail does this. In the one I just tested sent from Gmail, no identifiable information is there other than your IP.

To be safe, I would never respond to Gmails unless I am behind my stealth IP. I personally connect to eBay through a VPS, which gives me a stealth IP - if I respond to Gmail messages behind the IP, it would just look like a normal email response.

EDIT: Weird, I just tested this through my VPS and my IP address did not show up in the email headers - there is no "X-Originating-IP" value at all. However, when sending from my home IP, the IP did show up in the email headers. Both are Gmail accounts. Any idea why the difference?

Same recipients?

It's been known on this forum for a while that gmail does NOT show the IP.

I think you are right

remote server - How to find out the IP address of email sender in Gmail - IT Security

Never had an issue of all the years replying to customers via gmail back to amazon. Also, I reply back on my hotmails as well.

You reply back from a suspended IP?