Forum

Amazon Forum
 

Who thinks it might be time for an Amazon forum?

I sure do b/c I am now investigating how to open a new Amazon account. My amazon account was banned today for refunding to many buyers.

The first day I listed on amazon about a month ago I sold a bunch of items. I had to refund a few because the profit margin was too low. I dident realize amazon takes over 15% of the sale, and I dident think I would sell so many items so fast. So today I received an email stating that my amazon account is permanently banned for canceling to many orders.

This PERMANENT suspension all sounds like a bunch of crap to me and I have sent amazon an email. I will see how that goes.

But for the time being I wouldent mind having a few amazon accounts along with my few ebay accounts.

Does anyone know how they operate and if this is possible.

HI: Amazon accts very similar to ebay accts--I you get the Ebay Stealth book-- apply this--and you will have yourself a new amz acct.
God luck :)

p.s. The REASON--they do not want disappointed customers--so if it was a $100 item--you just gave up your acct for 15 bucks??

EVEN 10 of those refunded, thats $150--its gonna cost you twice that now in time and EFFORt to create a new one and ALWAYS be underground...

That is good news. I will give it a go. I already own the stealth book, I will use that as a reference.

As for the suspension, it still surprises me that they would suspend my account like that. Knowing that I was a new seller and only sold items on the first day of posting my items. I posted items at 2 am and had +10 orders by 5pm! I just dident do the math on one item that sold and dident think it was worth it to invest so much money for such a small profit. Looking back on it, of course I would have satisfied the customers.

You live you learn, hopefully they will understand my view and reinstate my account.

What chaps my ass even worse is the fact that they think they should hold my funds for not 5, not 30, not 50, not 70, but 90 MORE days! THAT IS ABSOLUTELY INSANE! A customer is going to complain in atleast the first 15 days if they have an issue. For them to hold my funds for 120 days is criminal.

Makes me wonder if you can buy an item like a camera from someone on amazon and return it 4 months down the road.

Its unfortunate you cant go to amazon and just look at these people like they are from another planet and ask them what they are thinking. :mad:

HI:
They use the Credit Card Processing RULES--i.e. the Mastercard and Visa Rules--which gives customers up to 90 days to dispute..

Please understand that the closure of an account is a permanent
action and our decision concerning this matter is final. Thank you
for your understanding with our decision.

Unbelievable.

Aspkin, I think you should start to cater to the Amazon Stealth market. Its untouched and if this is how they operate, people are getting suspended faster than ebay.

An Amazon forum? That's a great idea. I have a question to those who currently use Amazon. I wanted to know how to sell on Amazon UK if you reside in the US. I know Amazon UK requires the following:

-UK Bank Account
-UK Address
-UK Phone Number
-Uk Credit Card

I have the bank account, address, and credit card covered. Regarding the phone number, I use tollforwarding. Is that good enough? Or do I need to get a UK prepaid cell phone? I've been trying for weeks to be able to sell. I initially pass the verification, but within hours my accounts get closed for the following reason->we do not believe that you are located in the UK.

Any help from sellers who have done this process would be GREATLY appreciated.

-Thx

I have been searching high and low for an amazon forum, doesn't exist!! As of now I feel like I have my ebay accounts under control, still trying to figure out the CCnow linking to ebay. I signed up for ccnow with my real info (which has been banned from ebay) and now I am unsure if I need to sign up another one??? Does CCNOW info need ot match the ebay/paypal user info and address?

So back to amazon,
What I have learned so far in a few weeks: I had about 4 accounts suspended in the matter of about 4 days, they said that they linked them to an account that was closed for policy violations.

I had my first account, was doing well, sold like 50 items in like 2 days and then it was limited and they said they aren't paying for 90 days so I refunded people and then it was suspended. I had signed up another account during this time and they shut that off immediatly because it was linked to the first one ( I didn't know you can't have 2 accounts) this was before I found this forum and Ebay Stealth!!
So then I started creating new accounts, all was going well and then in 2 days I had 3 accounts shut off. These are the only things that I can think of as to why because I change IP everytime, all gmails, firefox, no cookies, everything....

I went to the bank and opened 5 new accounts all at once. SO all of the accounts numbers were exactly the same except the last 2 numbers. I also bought 5 gift cards together so again, all the numbers are almost the same.

I am assuming that they realized this because I signed the accounts up over about a weeks time and they are all within 30 miles from eachother.

The only account that is still ok so far, I happened to use a different bank from the other 4. So I am crossing my figures that that one will be okay.

Oh and one other thing that happened to me, on one of the accounts I had listed a set of dvd's. I listed at the lowest price and within 5 hours i received like 4 emails from sellers saying that I was selling bootleg and that I would be reported and kicked off soon. So I called amazon and they said that I am fine and that sometimes sellers are like that. Within 2 hours my account was closed. I called them again and they said to report the sellers and to email seller performance. I did and nothing. SO I called one more time and she said to emil jeff@amazon and describe in detail what happened. Jeff is the CEO and his staff will read the email and hopefully help. NOPE!! NOTTA. They said that is was a permanent decision. All because of some assholes! So be careful on there! Just match prices, don't undercut. Hope this helps.

The amazon forums are on Amazon itself.


PS - Seller, you need to be careful about not fulfilling orders. If you list an item for sale at a set price, you have to sell that item. It's basic business law. The fact that your profit margin was not high enough is not a legal argument for not fulfilling your orders....

Please do not take this the wrong way, but you need to learn what gets you suspended or it will keep happening.....

Aspkin does a god job of explaining that in his book.....

Oh, someone is paying attention. :)

Thanks for the pointer. I guess I just dident realize they would PERMANANTLY BAN my account if I refunded a few buyers. Looks like I am going underground amazon as well.

Trying to open a new Amazon account by using the same method as opening a new ebay account doesn't work. They somehow still link the accounts. Ive tried twice and I was suspended (linked to a suspended account) and im going to try again from a work computer that no one uses, thats the only thing that was the same was the computer I used.

I also tried to contact them but they said their decision was final. The other sellers on Amazon are ruthless when you beat their prices. I got a bunch of nasty emails telling me to up my prices or else they would "turn me in." Turn me in for what? Selling at the lowest price? In a way its the same as ebay, a competitor can get you shut down just by contacting Amazon. I wish they would tell you who it is though.

I agree about the Amazon section. It seems there are enough people with the same Amazon problem. Amazon was awesome till I got the boot. Hopefully we can find a way to get a new Amazon account w/o being linked.

Ya I am still just recovering from the blow. I wasent going to sell anymore until I saw my funds, so I raised the prices. I might try to open an account at work as well and see how that goes. The good thing is you really never need to login to your account. All information needed after the sale is sent to your email.

Lizard King: I believe that there is a way some how to open a new account. Of the 6 that I tried to open after getting the boot, 1 is actually still on. I sold about 5 items and shipped them out a week ago. I am not doing a thing with that account until I know that my funds will get released. I sent a nice note to customers asking them to leave feedback so amazon will see that I am a good seller. Like I said, I messed up because I used bank accounts that were all only 2 numbers different and the gift cards I used were so close too. So I do still have alittle hope, I really want to sell certain products there instead of ebay. I will keep you posted if I learn anything more.

You would think that if you had a new ip, credit card with ⊗⊗⊗⊗ name and bank account with real name you would be all set. Can they see the name on our bank accounts?

I doubt they can see the name on the bank, has anyone used the different user id method?

I know that when I do bank transfers from one bank to the next, the name I signed up with the Bank also shows up under the transaction details, so I definitely think its possible for them to see the name used to sign up for the bank account.

Based on info that I got from another get back on ebay ebook i purchased, they said that by law they are not allowed to give anyone the bank info of the owner unless they are ordered by the courts. I think they are really good at looking at similarities.

Yeah they aren't supposed to cause of the Patriot Act, somehow they can tell its me when I make a new account. As soon as my funds get released next month im going to try some new ways at making Amazon accounts.

If you are selling on amazon make sure the pics you are using are not the same filenames or if you are using URLs to pull them in don't use the same URLS. Also make sure you are deleting your flash cookies as well under

C:\Documents and Settings\(your windows account username)\Application Data\Macromedia\Flash Player\#SharedObjects\GJC7VJ52

I've been linked a few times now and I can't figure out what it is except maybe the picture filename. Everything else I use is different (IP, Name, Description, address, Different ING account, etc)

FYI:
I applied the MEssages/content from "THIS FORUM", and made 3 new amazon accts, when they suspended me last month--
Upon Reconsideration-they reinstated me--but in the meantime-the NEW '3" accts were up and running...
>> I made all 3 at DIFFERENT Libraries..if that helps..(they were also in different States).

What is the application process for selling electronics and cell phones on amazon
 

I just spoke to amazon customer support and they said you have to go through a application inorder to sell cell phones and electronics. If anyone has gone through an application please tell me some details.

Also does amazon place any restrictions or do they suspend sellers if the number of sales go up quickly?

Any tips/tricks to keep a amazon account from being suspended?

Thanks a bunch :)

John,

They will suspend your payments account for too quick of an increase in sales. In other words, the will hold your funds from being disbursed for up to 45 days. And yes, they will easily take over 30 days to release those funds.

The real kicker is that you cannot cancel any sales or listings during this period....

Suspended from Amazon
 

I was suspended in December because of a false report I was selling stolen merchandise (CDs). The person making the report withdrew their complaint but the suspension stuck. I make a living selling CDs on Amazon. (I gave up on eBay years ago). I wrote them so many times they threatened to take legal action against me, but nothing happened, good or bad. I have tried 3 times to get back on, but suspended each time. I have done everything I know to stay on. Deleted cookies, deleted history, got a new ID, new bank account, CC, email, changed my IP and MAC. I have even taken over an existing account, but still get suspended for being linked to an existing suspended account. I am at a loss as to what to try next. Sigh...

What about set up a new Windows User Account with entirely new info? Maybe it's flash cookies that are getting you.
You might want to ask for some Modee one-on-one support.

Staying on Amazon
 

Thanx for idea about flash cookies. I was not aware of them. I do not see how they could have been the problem, but it can't hurt. It seems to me if they were the issue it would have come up right away, not after 24 days of selling. As far as paying for help, I don't mind that, but as you know if you have read this forum and other sites, no one seems to know exactly how to get around them. I have not heard one success story on this or any other site as far as staying on Amazon long-term. This is a business for me. I need a long-term permanent solution.

Amazon.com: Help*>*Ordering*>*How to Enable Cookies

Oh, they use 'em, alright.

Amazon.com: Help*>*Privacy, Security & Accessibility*>*Privacy Notice

The things that can be learned from the ebook and Modee can be applied to other sites. as well.

"Oh, they use 'em, alright."

As I stated in my initial post, I did delete my regular cookies prior to getting a new account. I didn't know about flash cookies. Whether Amazon uses regular cookies is not in question.

"The things that can be learned from the ebook and Modee can be applied to other sites. as well."

If this is the case there should be no problem in showing me a success story. Someone who has used it to enable a permanent solution.

I was talking about Flash cookies.

I should delete this thread...

Why? I have this problem.

How to Get Back on Amazon
 

I, too, was unceremoniously dumped from amazon after 2 buyers, in rapid succession, posted bad feedback without first contacting me. In one case, the buyer lived one state over and posted negative feedback a mere 2/3 days following the sale to the effect that she hadn't received the product! And, in another, I mistakenly listed a vhs under a dvd (and promptly issued a full refund).

At any rate, my daughter tried opening a selling account and was immediately banned (we use the same computer). She wrote to amazon & they would not budge.

I like the extra amazon income - I have lots of books that don't fetch much on ebay but do fine on amazon - and would love to sell there again as well.

Recommendations?

FYI

Amazon does a credit check. When you put a bank account on file it MUST match the address you have on file. I had a buddy try and help me get back on, like another seller above I had one sale and the buyer left a 2 out of 5 feedback because the item did not work when it arrived but I worked with them over the phone to get them a new item. So they suspended for seller non-performance.....PUWAH.

Anyways, so I used my friend who lives with me, but I linked his address elsewhere. So when they went to credit check him they saw he did not live where he listed and suspended that account.

Amazon is pretty strict it seems, although I see some sellers with some really bad feedback scores staying on but they must have switched up the rules within the last few months so for new sellers you have to be perfect right away with them.

Amazon does not do a credit check and you can have different addresses. I am not sure where you got you info, but it is incorrect. I have been running a stealth Amazon account for over 9 months.

They take your account through a review period if your sales volume rises to quickly, correct? But just like paypal once the review is over and you give them all the information you need they allow you to sell again? Or do they just not like new sellers at all and ban anyone new who tries to sell on there?

No, they will allow you to keep selling. Its not that they do not like new sellers, its they have a reputation to uphold. Unlike eBay, Amazon sell merchandise. Likewise, the must ensure that all sellers uphold there high standards.

If you think eBay is tough, look out for Amazon. It takes only one buyer complaint to ax an account.

Amazon is too easy to set up. Stealth info all the way (banks, gift cards, address, phone) and I get back on and sell like wildfire each time. Just watch out for the flash cookies and their folders...DELETE THEM ALL! I also delete my windows log in ID when I get suspended.

I have a amazon account and my partner set one up about 2 months ago. We sell household appliances. For all new sellers amazon will hold your payments for up to 14 days sometimes up to 30. Then you can start to make regular disbursements to your account once every 24hrs. They will put your account under review if you have an increase in sales and I'm sure it all depends on the category you sell in as well. A little like ebay, some categories being high risk and others not.
When your account is under review amazon will hold your payments for 30 days. You can shorten the process by providing tracking info and proof of experience of on line sales such as a website or maybe even your ebay id.

Someone mentioned above that once they put your account under review you can not remove items from your inventory, Maybe they have different terms and conditions for different countries like ebay do. The reason i say this is because my partners account is currently under review and we have removed many high priced items. We also sent amazon a message explaining that we have removed many items until our account comes out of review.

Amazon do have high fees but the customers that they attract are different to ebay customers. In my opinion customers buy from amazon because they trust them more,even after coming on the BBC consumer watchdog;)

For something that i sell on ebay for £269 i sell on amazon for about £299 and the items sell. The only concern we have at the moment is the account being under review. We have about £700 in there and items are still listed.

To think about it im gonna go and remove some more items tomorrow. just to be safe.

When we set our accounts up there was no process that we went through in order to qualify for selling electrical appliances

Maybe people think they're buying from amazon and not from some small merchant. I've been on amazon before and for years I've seen them advertising cheaper stuff at auction of what I want, but then I'll see it's some seller with no feedback and I don't know what quality I'll get.

I do know for years, eBay has been trying to do some kind of branding thing where it's that "you bought it from ebay" instead of "you bought it on ebay".

People do think they are buying from amazon corp when they buy from me. It's kind of funny...