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-   -   Cheap labor to fulfill items (https://www.aspkin.com/forums/amazon/58436-cheap-labor-fulfill-items.html)

Kelly441 03-31-2013 03:07 PM

Cheap labor to fulfill items
 
I have mostly done FBA, but I have many products that I could fulfill myself but don't want to spend 8 hrs a day to fulfill orders. I was thinking of paying someone $10/hr to do the work.

What I was wondering is how many orders can an employee do in an hour? This would consist of them printing the postage, packing the item and taping the postage on. I'm trying to figure out my cost for fulfilling orders.

thanks guys

MM78 03-31-2013 03:16 PM

Everything is going to depend on how well trained the employee is. I would not start out paying $10/hr, if anything I think $8/hr is more than enough.

Octoman 03-31-2013 07:03 PM

Quote:

Originally Posted by Kelly441 (Post 435967)
I have mostly done FBA, but I have many products that I could fulfill myself but don't want to spend 8 hrs a day to fulfill orders. I was thinking of paying someone $10/hr to do the work.

What I was wondering is how many orders can an employee do in an hour? This would consist of them printing the postage, packing the item and taping the postage on. I'm trying to figure out my cost for fulfilling orders.

thanks guys

do it yourself:heh:

Speeder33 03-31-2013 08:08 PM

just know that you have to trust the employee, otherwise they could become your new competitor

they will know what you sell, where you sell, how you ship and possibly other info from working with you only a few hours

TonyAlmeida 03-31-2013 09:01 PM

Yup, Anyone here want to hire me? :clap:
Quote:

Originally Posted by Speeder33 (Post 436034)
just know that you have to trust the employee, otherwise they could become your new competitor

they will know what you sell, where you sell, how you ship and possibly other info from working with you only a few hours


MM78 03-31-2013 09:06 PM

Sign me up...I'll do it for free, mwuahahahaha!!!!

MICKY H 03-31-2013 09:10 PM

Unbelievable questions and you run your own business, LOL, how many can you do in an hour

Speeder33 03-31-2013 09:11 PM

i can see wanting to hire somebody cheap, after all this can take up quite some time, but I honestly don't believe its worth it

zoneout 03-31-2013 09:15 PM

Get your kids to do it for you. Problem solved.;)

GreenBean 03-31-2013 09:46 PM

If the OP is sensible, they will have no kids yet.

:ranger:

MM78 03-31-2013 09:50 PM

Quote:

Originally Posted by Kelly441 (Post 435967)
I have mostly done FBA, but I have many products that I could fulfill myself but don't want to spend 8 hrs a day to fulfill orders. I was thinking of paying someone $10/hr to do the work.

What I was wondering is how many orders can an employee do in an hour? This would consist of them printing the postage, packing the item and taping the postage on. I'm trying to figure out my cost for fulfilling orders.

thanks guys

Maybe this can be put into a mathematical equation,

Time yourself for several hours, take the average then divide by 2.

GreenBean 03-31-2013 09:51 PM

http://www.aspkin.com/forums/ebay-di...lp-myself.html

There's a lot to consider before you take the plunge.

Trust is foremost.

Your hourly rate is too high until your employee ( to be) proves their worth.

Work on the basis that you might end up having to do the work if the employees are not reliable.
Consider carefully whatever options you take.
:juggle:

Kelly441 03-31-2013 09:58 PM

Quote:

Originally Posted by MICKY H (Post 436041)
Unbelievable questions and you run your own business, LOL, how many can you do in an hour

If you could read you would see I said I do FBA and that I do not want to do it

MICKY H 03-31-2013 10:29 PM

I certainly can read, but if YOU cannot figure out how items you can pack in an hour then well....god forbid. Also you don't even say what your packing, cd dvd or a garden shed..

Kelly441 03-31-2013 10:40 PM

They are very small items that are 2 ounces or less. Your right I don't know because I don't want to do it, that's why I want to hire somebody. I was looking for helpful answers, not ridicule.

zoneout 03-31-2013 11:06 PM

You could just give them the labels and product without giving em too much info about your business. Call your local community college and tell them you have a job for a student.

MICKY H 03-31-2013 11:14 PM

Not ridicule, but if you don't know your own business who else does. If you cannot time yourself for packing 10 items then work out from there how many a hour can be packed, then halve it you will have a rough idea. Being helpful, why change from FBA, more orders FBA as customers trust amazon and if you if beat amazon on price you always get the buybox. You don't have to be the cheapest to get lots of orders.

Futuremogul888 03-31-2013 11:53 PM

At some point a successful business will need to take on employees to scale the business. The only reason to hire someone is if your profits will go up as a result. If hiring someone will allow you to take your business to the next level then definitely do so.

To prevent your employees from competing with you the best thing to do is make them strictly labors. All you allow them to do is pick and pack. They will know what you sell and will have no idea where to get it and they should not see the in and outs of your Amazon or Ebay business. Remember you don't want to hire complete idiots but they should not be too smart either. Make sure that you subtly make them aware of the barriers to entry and the significant cost of getting in this business whether true or not. Also completely avoid providing them with any insight or expertise in the business. Pay them enough to provide for their basic needs not to set aside money for investment. $8-$8.50 is about right.

Within a month or two of training they should operate like machinery. They should be able to do everything you ask extremely efficiently with no hassle on your part. You should also hold them accountable unlike machinery. For example, I have found that with a certain product I sell, my employees should be able to pack 3 items a minute or 180 an hour. Any less then that is unacceptable. The other thing you want to hold them accountable for is sending the wrong item or a complaint of item not properly packed. You should have a system in place to track the employee that screwed up if you have multiple employees.

When hiring craigslist is your friend. Interview as many applicants as you have time for because with the way the economy is right now, it is a employer's market. Even a job as lowly as this will have lots of competition. Also most states are at-will employment states so hire and fire as necessary.

MM78 04-01-2013 12:15 AM

Futuremogul888 rules with an iron fist!

kwikiimart 04-01-2013 12:56 AM

I used to hire family members for $15 dollars hour to just pack stuff for me. They usually won't backstab you or steal your business. This went on for months until Amazon shut me down.

n8zzz 04-01-2013 04:33 AM

Quote:

Originally Posted by Octoman (Post 436025)
do it yourself:heh:

Yeah, that is thinking very small. If you just want a small business that pays the bills, then you're fine doing it that way. I've been through a handful of employees; simply, it's necessary for increased revenue. Everything futuremogul888 said is correct. I pay $10/hr and give .50 raises every 3 months to keep good ones. Of course I have a couple people that do higher level stuff than just fulfilling fba, so I feel that it is worth it.

Kelly441 04-01-2013 09:25 AM

Quote:

Originally Posted by zoneout (Post 436070)
You could just give them the labels and product without giving em too much info about your business. Call your local community college and tell them you have a job for a student.


That was my plan. I wasn't going to have them get on the computer at all.

Kelly441 04-01-2013 09:26 AM

Quote:

Originally Posted by MICKY H (Post 436072)
Not ridicule, but if you don't know your own business who else does. If you cannot time yourself for packing 10 items then work out from there how many a hour can be packed, then halve it you will have a rough idea. Being helpful, why change from FBA, more orders FBA as customers trust amazon and if you if beat amazon on price you always get the buybox. You don't have to be the cheapest to get lots of orders.

The whole point of asking was to get feedback from other business owners that do this. I'm sure many here hire help to do this.

Kelly441 04-01-2013 09:32 AM

Quote:

Originally Posted by MICKY H (Post 436072)
why change from FBA?


Because what I am noticing is that many items can not be sold FBA to make a profit. However, they can be sold seller fulfilled. I found one item in particular that I can make $1- $1.20 per item and the other guy is selling 150-200 a day.

Something I realized though is that particular seller is a featured merchant. I am not yet and I doubt I would get that many sales even if I under cut the guy.

I think this is something I will try once I get featured merchant status.

Does Amazon notify you when you reach featured merchant status?

Kelly441 04-01-2013 09:38 AM

Quote:

Originally Posted by Futuremogul888 (Post 436075)
At some point a successful business will need to take on employees to scale the business. The only reason to hire someone is if your profits will go up as a result. If hiring someone will allow you to take your business to the next level then definitely do so.

To prevent your employees from competing with you the best thing to do is make them strictly labors. All you allow them to do is pick and pack. They will know what you sell and will have no idea where to get it and they should not see the in and outs of your Amazon or Ebay business. Remember you don't want to hire complete idiots but they should not be too smart either. Make sure that you subtly make them aware of the barriers to entry and the significant cost of getting in this business whether true or not. Also completely avoid providing them with any insight or expertise in the business. Pay them enough to provide for their basic needs not to set aside money for investment. $8-$8.50 is about right.

Within a month or two of training they should operate like machinery. They should be able to do everything you ask extremely efficiently with no hassle on your part. You should also hold them accountable unlike machinery. For example, I have found that with a certain product I sell, my employees should be able to pack 3 items a minute or 180 an hour. Any less then that is unacceptable. The other thing you want to hold them accountable for is sending the wrong item or a complaint of item not properly packed. You should have a system in place to track the employee that screwed up if you have multiple employees.

When hiring craigslist is your friend. Interview as many applicants as you have time for because with the way the economy is right now, it is a employer's market. Even a job as lowly as this will have lots of competition. Also most states are at-will employment states so hire and fire as necessary.

I take it that you are printing out the packing slips and shipping labels and confirming shipping yourself? Do you just buy the shipping through Amazon so the shipping is confirmed automatically? I use Stamps.com software and I have to copy and paste the name and address into the software and then copy and paste the tracking number back to Amazon to confirm. If I have hundreds of orders, I'm thinking that doing it through Amazon will save a lot of time. I think it's only 8 more cents to do it through them?

Futuremogul888 04-01-2013 03:23 PM

Exactly what I do, only Ebay Shipping instead of Amazon. Have not yet ventured into Amazon because I'm more a fan of auctions then fixed price listings.

I come in at 7am, print out orders and packing slips, assign them to an employee, and I'm out by 10am. I have a camera system hooked up to the internet so I can watch them from my phone or tablet while they work. The postman comes at 4:30 and they are done for the day. Payroll is not even 10% of my gross revenue.

MICKY H 04-01-2013 05:32 PM

Quote:

Does Amazon notify you when you reach featured merchant status?
I never have been, I always get the buy box when I am around 45cents cheaper than amazon. But only when selling FBA. Other sellers may be cheaper but I always get the buy box

MM78 04-01-2013 05:43 PM

Quote:

Originally Posted by Futuremogul888 (Post 436254)
Exactly what I do, only Ebay Shipping instead of Amazon. Have not yet ventured into Amazon because I'm more a fan of auctions then fixed price listings.

I come in at 7am, print out orders and packing slips, assign them to an employee, and I'm out by 10am. I have a camera system hooked up to the internet so I can watch them from my phone or tablet while they work. The postman comes at 4:30 and they are done for the day. Payroll is not even 10% of my gross revenue.

By 11am...Hot Tub Time Machine, 12:00 Noon Return...then Lunch!
I bet there's a shotgun with a remote control on the other end too! :thumb:

Futuremogul888 04-01-2013 06:42 PM

No but they are well aware that they are being watched at all times. I call them and tell them what they are doing all the time.

MM78 04-01-2013 07:06 PM

You run a tight ship, I like it!

yellowrotorway 04-01-2013 07:17 PM

Hey Kelly 441..

My opinion to you is, absolutely try to find some cheap labor that you can trust.
YOU CAN'T GET RICH WITHOUT DELEGATING...
If you can pay someone to do it, then free up your time to make more money somewhere else, than THAT is the secret to success!


Good Luck ! :)

Gamefreak 04-01-2013 07:59 PM

What kind of volume are you doing to need help.. Unless you are doing 300 plus big items you should be able to do it all yourself in 2-4 hours. Start at 2 by end of shipping day ( 5:30 here ) you will be done..

rsot 04-02-2013 10:28 AM

Re-read FM888's paragraph:

Quote:

To prevent your employees from competing with you the best thing to do is make them strictly labors. All you allow them to do is pick and pack. They will know what you sell and will have no idea where to get it and they should not see the in and outs of your Amazon or Ebay business. Remember you don't want to hire complete idiots but they should not be too smart either. Make sure that you subtly make them aware of the barriers to entry and the significant cost of getting in this business whether true or not. Also completely avoid providing them with any insight or expertise in the business. Pay them enough to provide for their basic needs not to set aside money for investment. $8-$8.50 is about right.
You will need separate areas and access for this.

Kelly441 04-02-2013 11:08 AM

Quote:

Originally Posted by Futuremogul888 (Post 436294)
No but they are well aware that they are being watched at all times. I call them and tell them what they are doing all the time.


Is this the restaurant stakeout guy?

n8zzz 04-02-2013 03:25 PM

Quote:

Originally Posted by Kelly441 (Post 436515)
Is this the restaurant stakeout guy?

When something goes wrong, I yell to my gf imitating his voice, "this is out of control!"

I'm going to try to present the other side of what some of the people in here are saying. I don't think it's extremely important to worry about what employees see. Yes there are secrets that will most likely die within my own head, but other than that, their knowledge hasn't been an issue for me. Here is why:

1. If they don't know my suppliers, any hope of trying to do what I do is nearly useless
2. Most of the people I hire don't even have 5k to invest in an online business
3. Know your employee: I specifically hire someone who has a lot of aspirations going on; usually they're a college student, maybe an artist - basically someone who would have no interest in doing what you do because they have something called "a passion"
4. Every now and then I make it seem like low money and an oversaturated market is a pain in my wallet; if they knew what I made, they would be much more inclined to want to take over

GreenBean 04-03-2013 04:43 AM

Man, this is starting to sound like preparation for war.

Decide on your plan.

Work out your profits. Then look for what sort of 'labor' you want.

Ensure you have adequate insurance for anyone coming onto your property.

I have a friend who contracts out to a sheltered workshop. Amazing simple when you think of it. Kids same age as college students who will perform repetitive jobs with a minimum of fuss. More importantly he has found them to have a good work ethos.
:ranger:

zoneout 04-03-2013 04:49 AM

Quote:

Originally Posted by n8zzz (Post 436605)
When something goes wrong, I yell to my gf imitating his voice, "this is out of control!"

I'm going to try to present the other side of what some of the people in here are saying. I don't think it's extremely important to worry about what employees see. Yes there are secrets that will most likely die within my own head, but other than that, their knowledge hasn't been an issue for me. Here is why:

1. If they don't know my suppliers, any hope of trying to do what I do is nearly useless
2. Most of the people I hire don't even have 5k to invest in an online business
3. Know your employee: I specifically hire someone who has a lot of aspirations going on; usually they're a college student, maybe an artist - basically someone who would have no interest in doing what you do because they have something called "a passion"
4. Every now and then I make it seem like low money and an oversaturated market is a pain in my wallet; if they knew what I made, they would be much more inclined to want to take over

Sounds like my old boss when I was fresh out of high school... Lol.

user3657 04-03-2013 05:26 AM

Quote:

Originally Posted by GreenBean™ (Post 436756)

I have a friend who contracts out to a sheltered workshop. Amazing simple when you think of it. Kids same age as college students who will perform repetitive jobs with a minimum of fuss. More importantly he has found them to have a good work ethos.
:ranger:

I like this idea...

rsot 04-03-2013 05:55 AM

Quote:

Originally Posted by GreenBean™ (Post 436756)
I have a friend who contracts out to a sheltered workshop. Amazing simple when you think of it. Kids same age as college students who will perform repetitive jobs with a minimum of fuss. More importantly he has found them to have a good work ethos.
:ranger:

So long as no child labour :)

Sandy D 04-03-2013 07:17 AM

Quote:

Originally Posted by rsot (Post 436778)
So long as no child labour :)

College aged students are no longer children.

In my state kids can work 20 hours a week spread out over days at 15 years old. Never hard to teach them some work ethics anyway.


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