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Problem with Amazon Messaging
 

On a few occassions when I have replied to an Amazon message through my email (yahoo) it seems that Amazon has no record of receiving my responses. The last time this happenned a customer opened an AZ claim stating I never responded - but of course when I look at my sent messages folder in yahoo, the response is there.

And there is no notice that AZ rejected my email so I just assumed it made it through OK.

Has anyone else had this issue? I am going to use the Amazon messaging widget directly from now on until this problem is resolved.

Re: Problem with Amazon Messaging
 

Yes, and it has been yahoo I was using.

Re: Problem with Amazon Messaging
 

i haven't but i use gmail. check your response time see if you have any outstanding messages that you didn't reply to

Re: Problem with Amazon Messaging
 

So yahoo, then, is our common
denominator

I also have had this problem using yahoo.

I was surprised how quickly it began to lower my metrics.

I have since fowarded all of my incoming amazon messages to gmail address and I have not had that problem since.