Account review appeal or not

[Senyo]

Hello all I got this email below from amazon , I do not know whether I should appeal and give information about my business , or if I should wait until the review is complete ,problem with that is that there's no time scale for the review like some of the other standard reviews. This is the email below :


Hello,

We are conducting a review of your account. During the review, your listings will not appear on Amazon.co.uk and you will not be able to transfer funds out of your account.

Account reviews are intended to ensure the timely dispatch of orders and compliance with our selling policies. Please continue to fulfil orders you received before your listings were removed.

You can help with the review process by sending us information about your business. To do so, click the "Appeal" button next to this e-mail on the Notifications page in the Performance section of Seller Central (https://sellercentral-europe.amazon....fications.html).

If you would like to provide tracking information for your shipments, visit the Manage Orders page in the Orders section of your Seller Central account (https://sellercentral-europe.amazon....orders-v2/list).

To learn more about account reviews, search "Account Reviews" in Seller Central Help.

We will notify you by e-mail when our review is complete.

Regards,

Seller Performance Team
Amazon


My listing Are still active and selling on all other European platforms apart from uk

Can anyone help ?

[rsot]

Is this the first review? Posters have indicated just to keep selling at a lower pace and get more feedback. Others have submitted an appeal and be good to go.

The choice if action is yours. I have had more success with not bothering with an appeal (just my own personal experience).

Are your items media-related?

[Senyo]

Had a 28day review when I opened my account. About 3 days ago I got a 14 day review and now I have this review.
Yes they are media related , I may slow it down on uk and then only sell on my on my other platforms I would also generally prefer to wait it out ,just wasn't sure about that because there is no time scale stated for this particular review . But it could be the 14 day one since they emailed me about it just 3 days ago

[Senyo]

Actually on uk my listings have been removed , I can only sell on the other European sites

[JamesNorth101]

Are you sure your listings have been removed? They may just not be visible. Big difference.

[Senyo]

Sorry , the listings are inactive and not removed.

[alim]

Originally Posted by rsot

Is this the first review? Posters have indicated just to keep selling at a lower pace and get more feedback. Others have submitted an appeal and be good to go.

The choice if action is yours. I have had more success with not bothering with an appeal (just my own personal experience).

Are your items media-related?

I think amazon sends this email when the account is suspended on review
It usually lasts 30 days but if you get feedback within the time then they might reinstate it after a few days

ofcourse it can be appealed before that as well but thats an option.

[The_Cynic]

Were you giving tracking #s on your orders?

[Senyo]

No Not once actually

[GreenBean]

Originally Posted by Senyo

No Not once actually

Why not?

[Senyo]

It was only to get the most profit out of each sale , since I was listing items costing less than £10