Forum

"Velocity Limits and Account Reviews"
 

Your Amazon.com selling privileges have been removed
View notification header Sep 8, 2014 (2 hours ago)


Hello,

We are conducting a review of your Amazon.com seller account. During this review, your listings will not appear on our site and you will not be able to transfer funds out of your seller account.

Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill the orders you received before your listings were removed.

You can help with the review process by sending us information about your business. To do so, click the "Appeal" button next to this e-mail on the Notifications page in the Performance section of your Seller Central account

If you would like to provide tracking information for your shipments, visit the Manage Orders page in the Orders section of your Seller Central

To learn more about account reviews, search "Velocity Limits and Account Reviews" in Seller Central Help.

We will notify you by e-mail when our account review is complete.

We appreciate your patience and cooperation.

Regards,

Seller Performance Team
Amazon.com



I made my first Amazon Ghost account about a week ago and tonight I received the review email and right after a sale

I been reading through the forum using search on velocity reviews because by this letter I copied and pasted above it seems my account is under review for velocity limits

Now from reading there seems to be 2 different kinds reviews where selling is not restricted and others that are under review and suspended

Well mine is suspended and under review, I sold a used $25 item that is it, they are saying to ship out any orders that I have received already, and ask for feedback

Now because the account is suspended , should I even bother to ship out the item, when I was reading thru threads it seems if the account was under a velocity review but not suspended than u should just keep shipping and try and get feedback and slow sales down by raising prices and in a month the review usually would be complete

But my account is suspended and under review, is there a way to get reinstated, should I ship out the one item I sold? And appeal

This is an individual account with one sale for $25 used item

Re: "Velocity Limits and Account Reviews"
 

This is not a velocity review, a velocity review is when amazon hold cash from your sales and you only get disbursed a percentage of your sales. This protects amazon.

I would ship the order, place a note in the order requesting feedback. Have you shown the item as shipped? If not when did you get the order as amazon like orders shipped promptly and this may a reason for the review. Also what are you selling? Are you able to appeal.

Re: "Velocity Limits and Account Reviews"
 

The time were an exact match on the emails for the sale and the review, the first email was the review and right after was the sale but the times were exactly the same

Re: "Velocity Limits and Account Reviews"
 

I sold a used bluetooth keyboard for an iPad mini, that I purchased from Amazon, it's in great condition I rarely used it, that's my only sale, I just made this account a few days ago

Re: "Velocity Limits and Account Reviews"
 

Is there a chance that this will be un suspended, should I even ship, I put no time into the account, so for me there's nothing invested into it

Re: "Velocity Limits and Account Reviews"
 

To my belief it is because you sold a popular item and low balled the item it(meaning you placed the item in a selling bracket much lower than your other competitors)
Also for starting your account you went full into danger mode (electronics), electronics can be easily duplicated and sold at the same rate as the real version so there is a huge danger market for selling dupes or broken items. And this would cause Amazon to flag you and suspend your account. That is most likely why you got banned.

If you don't care about the account to try to reestablish it then by all means don't send the item out and use eBay or a different site to sell on without high restrictions. But if you know and understand how hard it is and how much money and time invested it takes to start a new stealth account on Amazon then you should try to appeal.

Re: "Velocity Limits and Account Reviews"
 

I have a solid eBay business's that I been growing for almost 2 years now, and been running my original Amazon Account that's also 2 years old

So I'm in no rush to get an account up and running, this is just my first Amazon stealth Account, and I was just looking for guidance , I guess because I gradually built my Amazon business over 2 years I never had a review or problems so I don't have any knowledge on how it works

The item was just an iPad mini case and keyboard that I purchased on Amazon, new I think it's $38.00

I listed it and sold it at around $28 used

If the odds are highly against me I can easily make another ghost account, I have info from over 100 ebay accounts neatly organized in excel

So getting a profile to make a new Amazon account is no problem , I have profiles, phone numbers, everything

I haven't gotten too much input so I'll probably just start again and maybe wait a month to even list an item, and make it something low risk that I'd use for a new eBay account

Re: "Velocity Limits and Account Reviews"
 

There is a chance that you get past the review Dmshark - sit tight

Re: "Velocity Limits and Account Reviews"
 

Hello,

To help us with our review of your account, we encourage you to send a friendly reminder to buyers requesting that they leave feedback on your account.

Please do not send more than one feedback request per order. To learn more about contacting buyers, search "Buyer-Seller Messaging Service" in Seller Central Help.

We will notify you by e-mail when our review of your account is complete.

We appreciate your patience and cooperation.

Regards,

Seller Performance Team


I just got this email today from Amazon. On that ghost account, so maybe it's not lost, they may just want to make sure I ship out the item right away and try and get a positive feedback

Re: "Velocity Limits and Account Reviews"
 

I sell the moment I create a sellers account on amazon. I always sell a half dozen books from the dollar store at a loss to start the account. Usually I list 50-100 items the first day and almost always under $100.00 per item. I usually only get reviews when sales exceed a certain dollar amount, then they either have a rolling reserve(one months average sales). They only do this to me when it is most inconvenient.

Re: "Velocity Limits and Account Reviews"
 

I'm going to make another and list more less expensive things, I didn't really think that a $25'bluetooth keyboard/case for an iPad mini used was a problem

But now thinking of it , it's still an electronic, with all my eBay stealth profiles it took minutes to make, so I should have no problem, I just need to learn the operations.

Also I was reading thru the forum using search and it said to wait 3 days before ur scheduled disbursement to add ur bank account

Is this still what I should be doing? Waiting a few days before my first disbursement and than add my bank account or should I add it right away?

And I started with an individual account is that the way to start off or pro merchant

I appreciate any advice, I read thru the forum , some things were a year old which could be a lifetime when talking stealth ,thanks

Re: "Velocity Limits and Account Reviews"
 

I start off with a pro and add bank after a week or so.

Re: "Velocity Limits and Account Reviews"
 

Ok great, I think I'll try that than starting with a pro merchant account , also and this is the last question, Entopay for US Amazon , that does not work, or rather not recommended for Amazon ,com , is this correct, and vanilla visa is a better way to go?

I might even use a sub account from my Amex serve card, once u receive it at ur home address ur able to change the address to whatever u want, and the name , u can put any name u want when creating the account

I just like having a card that I can easily add money to if necessary, you can't use them as a bank card,no direct deposit, but u can have any name and address and add money from the primary account

Re: "Velocity Limits and Account Reviews"
 

Cant help you there. I use a real debit card for amazon. I don't need a slew of stealth's with amazon, so I just use a debit and shortly after replace the card with a new number.

Re: "Velocity Limits and Account Reviews"
 

Yea right now I just have my original account, I created one stealth just to try it .

Is that what u have just your original

Re: "Velocity Limits and Account Reviews"
 

Amazon is good but it's all the same when they see u making money they stop you, I usually been doing $6000 in sales for the week, well I been selling just the weeek of my disbursement , and the other week I focus all on eBay, but I been doing 6K in sales around for the last 4 disbursements and now this week i end up going over 10K and I have half my sales in pending status and every once in a while a few come through.

But all of a sudden I was normally averaging $1000 a day and Thursday my sales were $4000

I think a competitor blew me up knowing the effect, of tying my inventory up and a review, because on one order I see quantity 10 and some others 5 or 4 and the items are $125avg

I received no email about a review, and my account is all 0's for all metrics and 100% rating. And feedback

It's still saying I have a disbursement today so that happens at 10 pm usually so I'll see

Re: "Velocity Limits and Account Reviews"
 

No, lol Original was closed for inactivity. I took a year off and when came back was basically told that they dont want sellers who stop selling and come back. I had other accounts closed for a variety of reason all silly. I hate amazon, but it moves some items that ebay does not and adds an extra income stream. I am curently using just two amazon accounts and will open more with EIN as needed/when needed.

What I hate the most is the rolling reserve. so sell 30k and they hold it. Increase it to 50k and then the adjust the reserve. So I sell decent and it cost me a months negative cashflow:noidea: I move odd things on there, there and items I buy in large volumes only. Things that I don't care if I get paid for instantly or not. I DON'T sell high dollar good on amazon and I don't sell low margin items. A few years ago I crushed it on youth archery items at xmas and then got destroyed with returns(even though I make more with the 20% restocking fees mathematically, I get stuck with slow moving items after the holiday passes) Great place to move a trailer load of diapers or walmart clearance items....lol My least favorite market place. I like craigslist better haha

Re: "Velocity Limits and Account Reviews"
 

I hate that these companies just hold money that is not there's like it's nothing, and I'm sure they are making interest , so they have no problem taking money that doesn't belong to them and make money from it.

They know how great there sites are and that's just how arrogant they are that they will hold your money for as long as they want , and they don't care how u feel about it because they know that there product is so good that they can get away with there reserves or rolling reserves or with Paypal there limitations for 180 days


The traffic is amazing on Amazon, I never realized how fast you can sell something, like you were saying if you have a large quantity of an item to sell Amazon is the Market place to list it on

I was doing so well, my disbursement is every 2 weeks pro account, so I was waiting until Tuesday to Activate my listings , my disbursements were around 4 k for 4 days of work and the majority of time I would focus on eBay

And now this week was going nice and steady again, sales per day no more than$1200 and than Thursday $4300 out of no where, and that spike sent all my sales into pending after that, I had 6 sales early Thursday and 2 sales later on come through that was multiple units so it was $1000 in the 2 sales that was released

Today I just raised all my prices, so I wouldn't get anymore sales

I'm hoping the disbursement goes thru, if it does I should be getting that email in like 40 mins that " your disbursement is on it's way"

I would like to run 2 Amazon Accounts to control the sales more, but I guess because I know what I'm doing I feel in control of my money with eBay, I never had a large amount limited in paypal, I rarely have problems with paypal and know how to operate it

But I need to keep going forward with Amazon, and figure that out because , it's too good to pass over, it's nice to be able to make a decent amount with one account rather than have to spread it out over 50 accounts, it's a nice steady paycheck and together with eBay just has been working great

Re: "Velocity Limits and Account Reviews"
 

I just received the email from Amazon saying that my disbursement is on the way, it didn't include 25 orders still pending but it's still 2K more than more normal disbursements

One down, now I will stress until I see it in my account Monday so that I can transfer it over to another account at the same bank so no Amazon take backs

Re: "Velocity Limits and Account Reviews"
 

Sometimes amazon starts the distribution and then cancels it as well. Everytime my rolling reserve has been increased the distribution is cancelled. It happens to always be when I could use the funds.

I work with a seller who can request daily distributions on an old account. Sometimes I wholesale items to him to sell on amazon instead of dealing with amazon myself. Really not my favorite place to work with.

Re: "Velocity Limits and Account Reviews"
 

Yea I feel way more in control of my funds with eBay, every disbursement I worry from Friday to Monday at 3Am, it's not for me I don't think, I feel to powerless


Could it be a competitor decided to mess with me, and just fill his cart with all my items, because like I said, Thursday was a huge increase in sales , normally $1200 a day and this Thursday was $4300, and there were many orders that were multiple items

Some orders were like for $1400 , others $600, just very out of the norm, other than yesterday the only other time was just once where one order had 2 units and that was $248 other than that each order was one unit average $130 an order

Because all a competitor needs to do is to add merchandise to his cart or does he actually need to purchase the item for it to go into pending?

Something is just out of place, I received no emails from Amazon , the account is 2 years old and perfect standing

Re: "Velocity Limits and Account Reviews"
 

My theory actually makes no sense, I just looked at the pending orders and there are 20 different names

Unless there is a secret Amazon Union among sellers

I even raised the prices a lot and my last order which was maybe 30 minutes ago the quantity says 2 , very strange

But I set everything up to where I'd ship Monday after I received the disbursement , I have no expedited choices for shipping only standard, so my expected ship date is sept 15 and exp delivery is from sept 18- Sept 23

I ship everything out priority so if I ship Monday morning than the item will arrive in some locations on the 17th which is a day before the ship date and the rest will be there by Sept 18 which is the first expected delivery day

So really I have nothing to lose but the 4 days time I put into this, I just been selling the week of the disbursement from Tuesday till Friday Night and than that's it, and I'll ship everything after I receive the disbursement on Monday

That's the only Control I can get , I never had thousands stuck in a paypal account and I'm not going to have any money lost on Amazon either

It's crazy you always need an angle to sell on these platforms, u can't just do anything straight up without exposing yourself and possibly taking a big financial loss

It's ashame for newer sellers that are not aware of the game and end up having 10 or 20 thousand held for a long period of time, or whatever number it may be that could really hurt them and there families

I have one seller that has 10 units pending on one order, that was begging me for my phone number yesterday, before I even realized he made that order

He was telling me he wanted everything I had, and needed to,talk and wanted to over the phone

And it caught me off guard I just told him I don't think Amazon likes exchanging phone numbers and wants all business on there messaging system, he asked again and than stopped

But now I'm thinking of giving him a phone number and having him cancel his pending order and I'll do the transaction off of Amazon

Re: "Velocity Limits and Account Reviews"
 

I just received my disbursement for 50 orders sold but I have 28 pending orders still, now that I got my disbursement and placed it into an account attached to nothing, I wrote Amazon a note and asked what was going on with the pending orders

Just curious to see what they would say, since the orders started going to pending I received 10 more 5 Rated Feedbacks and my metrics are still all 0 with just 3 returns in 365 days

Re: "Velocity Limits and Account Reviews"
 

All the orders started going to pending?
It happened to one of my ghost account before, the account got suspended few days later and all the orders in pending were canceled

Re: "Velocity Limits and Account Reviews"
 

This was my original account, but all I wanted was my disbursement to go thru which it did, and now I'll make a new account, if this one passes the velocity review it does if not , no big deal I made money , lost nothing

Re: "Velocity Limits and Account Reviews"
 

I received the same email today. Any update for yours? TIA

Re: "Velocity Limits and Account Reviews"
 

Fascinating to read your take on actually dealing with something that you are rather out of your depth on Dmshark, you being an executive member here and facing a similar situation to anyone accessing this site for advice on stealthing, obviously if you don't already know the answers, who does! Your comments on suddenly realising that quite a lot of the info on here is already a year old and as such is out of date is interesting as well of course, when newcomers post questions and get rather short sharp replies about reading previous postings where those very same questions have been answered many times makes me and I am sure many others on here want to jump down the throat of that short sharp replier who has clearly lost the plot about coming here as a newbie and being confused about the mismatched and contradictory views expressed in previous posts where it can be difficult to even find find an answer to something like is it ok to use an iPhone for stealth as long as we don't download the ebay app, I myself have seen so many contradictory replies to this one ! I know you were discussing Amazon in your post and not Ebay but the point I am making here applies still, there is so much mismatch of info about Ebay and probably Amazon as well!

Re: "Velocity Limits and Account Reviews"
 

Just went and read your earlier postings in this thread Dmshark, you and Yankee, what kinds of things are you selling to make the kind of incomes you are getting!! I mean #1,000 easily in a day! You two have clearly cornered your respective markets over and above what others are doing!

Re: "Velocity Limits and Account Reviews"
 

I just canceled the orders and made a new Amazon account , I didn't want to waste time if it was just going to stay suspended , on the new account I listed dollar store items , and it's been fine now for over a week, I mad both accounts at the same time

The one I just listed a used bluetooth keyboard I purchased on Amazon and listed it for $25 , I'm guessing that is the reason, because it's an electronic, so probably not good to list anything like that for a few months