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  #1  
Old 12-10-2014
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Default all orders pending since midnight?

I noticed that since 12AM eastern time, every order is pending in Amazon. It is only 12 total orders but all are pending.

Anyone else? Does this typically mean anything?
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Old 12-10-2014
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Default Re: all orders pending since midnight?

Never-mind.
It is just a velocity review.
Should I contact them or just wait?
I don't care about selling on Amazon the remainder of the year.
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Old 12-10-2014
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Default Re: all orders pending since midnight?

At looking at the sales from yesterday, it was only 157 orders but most order had 2, 3, 4 and some had 50, 96, 16, etc...per order. I thing the big quantity purchased caused it, not so much the dollar amount or total orders, more the total items.
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Old 12-10-2014
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Default Re: all orders pending since midnight?

If you have the time to write a full letter, then shoot it - people have reported some success. Personally, I don't - I just wait and try to work on feedback
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Default Re: all orders pending since midnight?

The orders keep racking up.
I am going to keep adjusting inventory and wait. I have not received any emails, etc..and I guess that is a good thing.
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Default Re: all orders pending since midnight?

I had a similar post last year. As you confirmed it is a velocity limit review. It should be gone in 24 hours If you have good amount of feedback

Good luck
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Default Re: all orders pending since midnight?

This account has more than 1000 sales per feedback. Metrics are excellent. Only one A-Z claim, etc...
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Default Re: all orders pending since midnight?

Do you know if they run tracking?
I dont think so seeing as it is a standard request on velocity reviews.
The only reason I asked if because I printed off on Amazon yesterday and cant seem to find a scan form. If that is the case, all those packages from yesterday wont show any tracking details until sometime late tomorrow. I cant have my mail carrier scan all the small packages and this city does not scan packages in, just upon delivery.
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Default Re: all orders pending since midnight?

I am getting emails from Amazon I have not seen before. They are saying based on projected sales I will be out of stock today and to keep items in stock.

Not the standard Keep Items in stock and low inventory notices.
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Old 12-11-2014
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Default Re: all orders pending since midnight?

Quote:
Originally Posted by yankee View Post
I am getting emails from Amazon I have not seen before. They are saying based on projected sales I will be out of stock today and to keep items in stock.

Not the standard Keep Items in stock and low inventory notices.
System update for holiday perhaps
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Default Re: all orders pending since midnight?

Still no email from Amazon and the pending orders grow by the moment.
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Default Re: all orders pending since midnight?

Your account is held by seller performance who will be looking at your sales feedback etc. I would imagine with the feedback and metrics you say you have you will be fine.
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Default Re: all orders pending since midnight?

Quote:
Originally Posted by MICKY H View Post
Your account is held by seller performance who will be looking at your sales feedback etc. I would imagine with the feedback and metrics you say you have you will be fine.
I would guess that is the case seeing as they are still funneling orders.

I have less than 1 feedback per 1000 sales. Not a lot of feedback, but no complaints.

How long does a velocity review normally last? I can only assume not very long because the pending orders keep going up and of course amazon wants to get paid for the items and keep buyers happy.
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Default Re: all orders pending since midnight?

My guess was correct.
This is the one and only email I have received other than the based on velocity of sales you will be out of inventory today message yesterday..
It is all because of the shear number of a particular item that was sold. Not total orders or dollar amounts.

Hello,

We are conducting a review of your selling account. To complete our review, we need to verify your inventory of these items:

ASIN: XYZABC123
Title: You are selling to many of these.

Please reply to this message with this information:

- Copies of receipts or invoices
- Your distributor’s or supplier’s contact information (name, phone number, address, etc.)

You may obscure pricing information on any receipts or invoices you send. We ask that you do not obscure any other portion of these documents.

Account reviews support our commitment to improving the customer experience. These reviews are intended to ensure the timely shipment of orders, compliance with our selling policies, and the mutual success of buyers and sellers in the Amazon Marketplace.

Thank you for selling on Amazon.com.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com
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Default Re: all orders pending since midnight?

all pending orders have been released and all no holds on distributions yet anyways...
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Default Re: all orders pending since midnight?

you are probably going through a silent review. those usually last 24-48 hours. when i had mine a month ago i had over 150 pending orders. its no big deal as long as your account metrics are good.
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  #17  
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Default Re: all orders pending since midnight?

I dont like supplying Amazon my suppliers info because in the past, well, they take over the item and became an exclusive.

The good news is that I OWN this supplier, lol
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Default Re: all orders pending since midnight?

you don't have to supply anything. supplying just expedites the process when they ask for it.

They don't usually ask to submit anything during these type of reviews. they are simply making sure you are shipping in a timely manner and your customers are receiving their orders.
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Default Re: all orders pending since midnight?

In a couple posts above, this is the outcome of the velocity review:

Hello,

We are conducting a review of your selling account. To complete our review, we need to verify your inventory of these items:

ASIN: XYZABC123
Title: You are selling to many of these.

Please reply to this message with this information:

- Copies of receipts or invoices
- Your distributor’s or supplier’s contact information (name, phone number, address, etc.)

You may obscure pricing information on any receipts or invoices you send. We ask that you do not obscure any other portion of these documents.

Account reviews support our commitment to improving the customer experience. These reviews are intended to ensure the timely shipment of orders, compliance with our selling policies, and the mutual success of buyers and sellers in the Amazon Marketplace.

Thank you for selling on Amazon.com.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com
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Default Re: all orders pending since midnight?

Yea but I wonder what would happen if you did not supply the info and just shipped out the items...I guess they just want to make sure you have the items instock and are not doing a hit and run.
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Old 12-11-2014
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Default Re: all orders pending since midnight?

Quote:
Originally Posted by user3657 View Post
Yea but I wonder what would happen if you did not supply the info and just shipped out the items...I guess they just want to make sure you have the items instock and are not doing a hit and run.
The email has no deadline.... so I am not going to do anything until I get another request or my distribution on the 16th is held. Right now all looks good.
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  #22  
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Default Re: all orders pending since midnight?

Amazon is not longer funneling my items....Guess I need to send in invoices. I will still wait. I am not a fan of amazon anyways.
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