Forum

pro vs non-pro az returns refunds
 

I only ever had 1 az for years til recently and got stuck with 2nd one.

I know about pro seller, returns and labels etc

but for a new non-pro (for now) acc, getting confused, has anything changed re
returns. Do I have to refund their return postage and under what circumstances, only if faulty or if they change their mind.

and do I need to provide a returns label and if so does it need to be a free one or just the returns address.

the list of options look different.