Amazon shipping suspension - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 03-09-2015
Junior Member
 
Join Date: Feb 2015
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Amazon shipping suspension

So today I just got an notification by Amazon.com stating below

Hello,*

We are conducting a review of your Amazon.com seller account. During this review, your listings will not appear on our site and you will not be able to transfer funds out of your seller account.*

Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill the orders you received before your listings were removed.*

You can help with the review process by sending us information about your business. To do so, click the "Appeal" button next to this e-mail on the Notifications page in the Performance section of your Seller Central account (https://sellercentral.amazon.com/gp/...cations.html)*

If you would like to provide tracking information for your shipments, visit the Manage Orders page in the Orders section of your Seller Central account (https://sellercentral.amazon.com/gp/orders-v2/list).*

To learn more about account reviews, search "Velocity Limits and Account Reviews" in Seller Central Help.*

We will notify you by e-mail when our account review is complete.*

We appreciate your patience and cooperation.

Regards,*

Seller Performance Team*
Amazon.com*
http://www.amazon.com*

What are my chances getting my selling account reinstated?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 03-09-2015
Senior Member
 
Join Date: Jul 2013
Posts: 199
Thanks: 13
Thanked 30 Times in 23 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default Re: Amazon shipping suspension

this doesn't how your account is banned .. you broke a velocity limit u sold a lot within a month .. is your account active or suspended? how much did you sell in month? Are you selling high risk items ?if you can give more information we can better give you some advice on the matter.
Reply With Quote
  #3  
Old 03-09-2015
brownsauce215's Avatar
Subscribed [VIP]
 
Join Date: Oct 2011
Posts: 147
Thanks: 27
Thanked 33 Times in 21 Posts
Activity: 0%
Longevity: 62%
iTrader: (1)
Default Re: Amazon shipping suspension

For new accounts, I highly suggest doing fba for a good 4-6 months before you start fulfilling from your end. Works 100% for me with no bothering of limits or reviews.
Reply With Quote
The Following 2 Users Say Thank You to brownsauce215 For This Useful Post:
Fazioli (07-15-2016), TonyAlmeida (06-04-2015)
  #4  
Old 03-09-2015
MU
 
Join Date: May 2012
Posts: 291
Thanks: 18
Thanked 53 Times in 49 Posts
Activity: 0%
Longevity: 57%
iTrader: (2)
Default Re: Amazon shipping suspension

This is a routine review for any new account.

Passing the review depends on your seller metrics and what you're selling. If it's all good you have nothing to worry about. As the old saying goes if you have nothing to hide you have nothing to worry about
Reply With Quote
  #5  
Old 03-09-2015
Senior Member
 
Join Date: Jul 2013
Posts: 199
Thanks: 13
Thanked 30 Times in 23 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default Re: Amazon shipping suspension

Quote:
Originally Posted by brownsauce215 View Post
For new accounts, I highly suggest doing fba for a good 4-6 months before you start fulfilling from your end. Works 100% for me with no bothering of limits or reviews.
what happens if you do both fba and full filling your own orders will you still get bothered.
Reply With Quote
  #6  
Old 03-09-2015
Junior Member
Threadstarter  
 
Join Date: Feb 2015
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Amazon shipping suspension

This account is actually my real account with the legitimate info! This account is 6 months old! I am not selling a high risk either but I do list my products on the marketplace. Last month we sold over$7,000 worth of sales too.
Reply With Quote
  #7  
Old 03-09-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Amazon shipping suspension

What are your metrics like. This is an unusual review for an account of 6 months old, normally a review will allow you continue to selling for an aged account. Have your sales been steady over the last 6 months or have you just started selling heavily.
Reply With Quote
  #8  
Old 03-09-2015
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,220
Thanks: 895
Thanked 4,057 Times in 2,168 Posts
Activity: 0%
Longevity: 75%
iTrader: (12)
Default Re: Amazon shipping suspension

It sounds like a velocity review. I would still ship any outstanding orders, put the tracking numbers in a spreadsheet and send it to them. It sounds ridiculous, since all tracking numbers are already in their system, but it is best to humor them.

As long as you are shipping on time, are not selling anything illegal and have no major violations or complaints, you should be OK. Of course, there are no guarantees, but this review seems normal to me - I have seen it before.
Reply With Quote
  #9  
Old 03-09-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Amazon shipping suspension

Jeff I would disagree, normal reviews and velocity limit allow you to continue selling. This seller has had his listing's removed which IMO shows there is a problem
Reply With Quote
  #10  
Old 03-09-2015
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,220
Thanks: 895
Thanked 4,057 Times in 2,168 Posts
Activity: 0%
Longevity: 75%
iTrader: (12)
Default Re: Amazon shipping suspension

Quote:
Originally Posted by Taking The Micky View Post
Jeff I would disagree, normal reviews and velocity limit allow you to continue selling. This seller has had his listing's removed which IMO shows there is a problem
I saw this a couple of times, on new accounts where I had sold maybe $2,000 or so in the first 10 days. I believe they stopped my sales because they didn't want me to continue until they were comfortable with me as a seller, due to the amount of money involved. I passed both.

You may be right, however. Time will tell.
Reply With Quote
  #11  
Old 03-09-2015
Junior Member
Threadstarter  
 
Join Date: Feb 2015
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Amazon shipping suspension

I mean my account has been in a good standing while the defect rate is low, late shipment rate is below w.e Amazon percentage was, have 27 ratings with a 4.6 out of 5 stars, low cancellation rate, expected delivery rate is almost perfect, and contact response is almost perfect. So I have no answer why Amazon all of sudden just banned my account!
Reply With Quote
  #12  
Old 03-10-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Amazon shipping suspension

If the account is 6 months old and you have only 27 rating's and sold $7000 last month, then this is the problem. Has the account not been used till last month. If you have been trading at around 7k per month, thats 40k plus in sales and 27 rating's. Something does not add up.You need to chase you buyers to leave feedback.
Reply With Quote
  #13  
Old 03-10-2015
MU
 
Join Date: May 2012
Posts: 291
Thanks: 18
Thanked 53 Times in 49 Posts
Activity: 0%
Longevity: 57%
iTrader: (2)
Default Re: Amazon shipping suspension

They have stopped the op from selling because of his high sales volume. Nothing unusual happened to me.

When there is a lot of sales and money involved Amazon decide not to take a chance
Reply With Quote
  #14  
Old 03-10-2015
Senior Member
 
Join Date: Sep 2014
Posts: 2,301
Thanks: 989
Thanked 347 Times in 308 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Re: Amazon shipping suspension

If op had through FBA this would not have happened, and for selling 7k a month it would have been a good idea to take the FBA option, let Amazon take the strain of getting that many sales organised.

The ratings or feedback was obviously a massive issue here, you have got to have feedback that reflects the sales level with Amazon, even though it has always been the worst platform for getting it on.

Last edited by RosieTosie; 03-10-2015 at 04:46 AM.
Reply With Quote
  #15  
Old 03-10-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Amazon shipping suspension

Quote:
Originally Posted by mufc365 View Post
They have stopped the op from selling because of his high sales volume. Nothing unusual happened to me.

When there is a lot of sales and money involved Amazon decide not to take a chance
Rubbish, this account is 6 months old, if this was the case this would have happened month 1 not month 6. Something has changed in the sellers profile.
Reply With Quote
  #16  
Old 06-04-2015
brownsauce215's Avatar
Subscribed [VIP]
 
Join Date: Oct 2011
Posts: 147
Thanks: 27
Thanked 33 Times in 21 Posts
Activity: 0%
Longevity: 62%
iTrader: (1)
Default Re: Amazon shipping suspension

Quote:
Originally Posted by machine1 View Post
what happens if you do both fba and full filling your own orders will you still get bothered.
Yes I have tried to do fba along with shipment on my end and for some odd reason, they decide to only disburse 20-30% of my total sales (first 2 disbursement). I don't understand why.

However, under another account, when I did 100% fba, all payments were disbursed on time, with no questions.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Amazon Suspension Guide - Amazon Ghost aspkin eBay Discussion! 149 1 Week Ago 07:02 AM
does a suspended account on amazon.com lead to suspension on other amazon sites? sung7psi Amazon X 14 12-06-2014 06:01 PM
Amazon: Free shipping vs charging shipping... agray34 Amazon 4 09-22-2014 02:32 PM
Amazon uk Postages Price And Shipping how to do your own shipping prices tylamay Amazon 0 12-30-2010 08:35 PM
automatic suspension on amazon for listing p90x (Amazon) nobody999 Amazon X 55 09-04-2010 01:11 AM


Aspkin Group

All times are GMT -5. The time now is 03:56 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts