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stierney92 03-20-2015 03:46 PM

Help
 
Anyone know what this message means? My account was under review and then i appealed with a plan of action and got this email from them:

Hello,

We have decided to reinstate your selling privileges while we continue our review of your account.

At this time, we are applying a rolling reserve to funds in your seller account.

The reserve will be equivalent to your gross sales amount for the preceding 14 days. Based on your order volume, the amount of the reserve may change daily.

You can view your account balance and reserve amount in the Payments section of your seller account. When your account balance exceeds the reserve amount, funds will be available per your disbursement schedule.

Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill orders and list only items that you are able to ship by or before the Expected Ship Date.

We will notify you by e-mail when our account review is complete.

We appreciate your patience and cooperation.

Regards,

Seller Performance Team Amazon Services

JamesNorth101 03-20-2015 04:31 PM

Re: Help
 
It means you have a rolling reserve in place.

Amazon will keep a certain % of your sales back for 14 days.

stierney92 03-20-2015 05:56 PM

Re: Help
 
Does it still mean they are watching the account or they will review it again in two weeks?

Do i need to take any special precautions?

Taking The Micky 03-20-2015 08:03 PM

Re: Help
 
Just read the e mail, after the line Hello, your answer is there


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