| jeffweico | 06-07-2015 09:03 PM |
Re: New Account do not sale too fast ?
With Amazon, it used to be true that once you had $750 in sales in any 30 day period, they would put your account under review. But that is no longer true. They still review ALL new accounts, but now it can happen at $200 or at $2,500, there is no longer a set amount. It all depends on what you are selling, how quickly you answer any customer inquiries, any complaints received, feedback, etc.
With Amazon, the best thing to do is to ship all orders within 24 hours, use tracking on everything, answer all inquiries within 24 hours and avoid complaints and A-Z Guarantee claims like the plague!
But you cannot avoid the review, every account gets reviewed sooner or later. The good news is, these reviews are fairly easy to pass as long as you are giving your customers good service, not being rude, not selling counterfeits or shoddy items and are not receiving complaints. If you DO get a complaint, apologize right way and offer the customer a refund or a replacement, THEIR CHOICE, and then follow through. You cannot refuse refunds on Amazon the way you can on eBay. Nobody likes refunds, but sometimes you just have to deal with them. | 
