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-   Amazon (https://www.aspkin.com/forums/amazon/)
-   -   Account suspended (https://www.aspkin.com/forums/amazon/88159-account-suspended.html)

Bhikku 09-03-2015 01:10 AM

Re: Account suspended
 
Ah just one question, i got this letter 14 days ago from amazon:

Code:

Hello,

Thank you for your email and for providing us with the additional steps in your plan of action to ensure that customers are receiving items that are fully functional.

We have decided to reinstate your full selling privileges on Amazon.de. Please ensure that you continue to adhere to your plan of action and ensure that you do not receive similar complaints from buyers like this in the future.

A portion of the funds from your sales on that site will be temporarily reserved while we review your account.

The reserve will be equivalent to your gross sales amount for the preceding 14 days. Based on your order volume, the amount of the reserve may change daily.

When your account balance exceeds the reserve amount, you will be able to transfer funds based on your disbursement schedule. You can view the details in the Payments section of Seller Central.

Please continue to send orders and list only items that you can ship by the expected ship date.

I´m still selling but have no access to my money. I dont get it, when will they release the whole money? 14 Days have to be over today.

Taking The Micky 09-03-2015 01:27 AM

Re: Account suspended
 
Its called a rolling reserve, just check it out in seller central. You account is still under review but they are allowing you to sell.

Bhikku 09-03-2015 01:54 AM

Re: Account suspended
 
I see, thanks!

So tomorrow should be the first day of the rolling-reserve-period unblocked?

Mhh i think its smarter to wait 2-3 days before i pick the daily amount...

Taking The Micky 09-03-2015 03:43 AM

Re: Account suspended
 
Just disburse when you can, the rolling reserve work on the previous 14 days sales, so if you account has had no sales as you were suspended you may still have no funds available after 14 days. It get complicated.

Bhikku 09-03-2015 04:44 AM

Re: Account suspended
 
I dont understand it.
Quote:

you account has had no sales as you were suspended
Last 14 days i had sales, my account was unsuspended 15 days ago. Before it was suspended, right - i had no sales during this time.

Taking The Micky 09-03-2015 06:03 AM

Re: Account suspended
 
Just watch your seller account, it will be accurate on your disbursements. As I am aware its the previous 14 days rolling reserve works on, so days 15-28 are the sales amazon will look at. Just be grateful your account has be reopened.

Bhikku 09-04-2015 10:19 AM

Re: Account suspended
 
Ok, now i understand it. But i have still no access to the first day of the rolling reserve. Its already the 15. day.

Any kinds of delay =>normal?

Taking The Micky 09-05-2015 08:27 AM

Re: Account suspended
 
As I said, it will more than likely be day 28 when you have access to funds.

burke 09-06-2015 12:23 AM

Re: Account suspended
 
it happened to me then i bought books it was awesome to go stealth cause now I dont have to worry about all that crap and stress

SM2015 09-08-2015 02:43 AM

Re: Account suspended
 
Hi All,
I did get my account back on Saturday!

And now I do have 1 active Am Stealth.

I do also have the rolling reserve, but that is ok.
I am so happy to have my account back and will just have to wait out the rolling reserve.

Thanks for everyones support. I appreciate it.


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