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Re: Buyer problems
 

yes I made the video. But I honestly don't think amazon will accept this as evidence.
Would amazon listen to the seller against buyer word of 'inauthentic? it seems buyers words are like gospel on amazon.

Re: Buyer problems
 

phones are hard to f@ke iPhone if thats what u sold is impossible to ⊗⊗⊗⊗ as only apple run IOS.

Just show amazon everything u have and hope for the best

Re: Buyer problems
 

If buyer files A-to-Z....Amazon wouldnt need a return :( screws the seller

Re: Buyer problems
 

Have you refunded the buyer?

My opinion is don't, as if you do you are accepting liability.

Have you contacted the buyer since the phones return.

Was the phone sent back requiring a signature?

From amazon's point of view they will take the buyers side as you cannot prove what you actually sent in the first place. I would say you never received the package back or the box was empty. This this will then put the onus back onto the buyer to show the goods were actually returned.

Also this buyer could have done this scam before and amazon will have a record of his purchases.