Forum

Amazon Suspension -- Any Hope?
 

Stealth suspended today (61 days) because connected to closed account. Followed stealth to the letter.
Any hope in appeal effort?
Any advice?
Thanks, in advance,
Murph

We are writing to let you know that we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your seller account.

We took this action because our records indicate that this account is related to another selling account that was closed by Amazon. Once selling privileges have been removed, sellers are not allowed to establish new accounts.

Due to the proprietary nature of our business, we do not provide detailed information on how we determine that accounts are related.

We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from your seller account.

After 90 days, any remaining funds will be available per your settlement schedule. Once the hold has been removed, balance and settlement information will be available in the “Payments” section of your seller account. If you have questions about these funds, please write to payments-funds@amazon.com.

If you would like to appeal this decision, please visit the Notification page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button (https://sellercentral.amazon.com/gp/...fications.html). For information on creating an appeal, search on “Appeal the Removal of Selling Privileges” in seller Help.

please provide more information so we can better assist.

Were you using VCC or gift card?

Were you using vpn?

Did you use new computer?

Did you use public wifi?

Were you selling similar products?

Was the bank you were using have the same name o the account?

Re: Amazon Suspension -- Any Hope?
 

Were you using VCC or gift card? A real card with new numbers, new account

Were you using vpn? No, switched IP

Did you use new computer? No, used new user account. I used this account for Amazon only, didn't check email (except for Amazon email). I did not clean cookies once new user account was set up. Before I made Amazon seller account, I surfed Amazon as a buyer to build cookies.

Did you use public wifi? No

Were you selling similar products? No, completely different.

Was the bank you were using have the same name o the account? Yes and no, I switched up the name. so it was similar for the bank but different for Amazon.


Thanks for getting back to me and any help.