Forum

Undeliverable as Addressed
 

Hi, having a problem with the buyer on amazon with wrong addresses. I sent the order to the address he has with amazon package returned undeliverable as addressed he contacted me I asked him to give me correct address he gave I sent same thing now he gave me another address I sent him the 3rd time !!! and guess what ? Undeliverable as Addressed again !!! now he is threatening to leave a negative. What to do in this situation ? I paid for a shipping 3 times
Thanks

Re: Undeliverable as Addressed
 

Had similar issues with buyers before. I learnt that if I have a problem like this with a buyer and the package gets returned I just refund him and explain politely that there are some general problems with deliveries so you don't aim at him with this. It works better than trying to ship it again.

Re: Undeliverable as Addressed
 

are you the only one to sell this product ?
If not, i won't be surprised if you take a look at other sellers feedbacks and see good feedback to them from your buyer ...
it looks like unfair competition

Re: Undeliverable as Addressed
 

three times is a lot!

request a different work address and just be as nice as possible!