Revived email from amazon after suspension appeal.

[mehuprav27]

Hello,

I received below email after suspension appeal . What does it mean and what should I do?


Hello,

Thank you for responding to our request for information. After reviewing the information that you have provided, we have determined that you may not offer these items on our site. We have removed your listings for these items.

ASINs: xxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx;


What you can do

Refrain from re-listing these products once you have been notified of a restriction.

We appreciate your cooperation.

Sincerely,

[yankee]

It means exactly what is says. You can only do exactly what it says.

If the product is problematic, I personally would not waste time selling on another account and source more goods to sell.
IF the item is not problematic, I would look into opening more account and selling then.

[mehuprav27]

But does it mean my account will be opened or will not be opened?

[yankee]

Originally Posted by mehuprav27

But does it mean my account will be opened or will not be opened?

It means you can not sell those items.

[mehuprav27]

what if I delete those items? My account will be opened? Can I sell all billion items other than those few ?

[yankee]

Originally Posted by mehuprav27

what if I delete those items? My account will be opened? Can I sell all billion items other than those few ?

Based on that email, you can still sell, just not all those items.

[mehuprav27]

But my account is still shows suspended

[yankee]

Originally Posted by mehuprav27

But my account is still shows suspended

Then appeal and see exactly what you can do. Amazon might ask for more info etc...

[mehuprav27]

ok lets see. I will update the result here.

[mehuprav27]

yes they need more information. Now what else I should give? seems you already knew that.

[yankee]

Originally Posted by mehuprav27

yes they need more information. Now what else I should give? seems you already knew that.

give them whatever they are asking for. The email should be pretty clear.

[rsot]

@OP, is this the only notice received EVER on the account?

[sherry44]

refrain from selling those items and provide them all the info they are asking for ! over the course of 5 years of me seeling on Amazon i lost 20 plus accounts and never got any of them back ! appealing to amazon to have your account back is waste of time ! its better to move on and open new accounts to save time !

[mehuprav27]

@rSot I received above message and I appeal again stating that I have deleted all the items mentioned and now please reinstate. However within 10 mins I received below message...


Hello,

Thank you for responding to our request for information. However, we still need more information regarding:

ASIN: xxxxxx, xxxxxx, xxxxxx, xxxxxxxx, xxxxxxxx



What you can do

Email seller-performance-policy@amazon.com and include the following:

Copies of receipts or invoices which clearly identify the specific item(s) under review/demonstrate purchase and listing quantities/are authentic and unaltered/display required information, including supplier and buyer information, invoice date, and item(s) descriptions and quantities/were issued in the last 180 days.}



This doesn't make sense. One side they mentioned that do not list and now they need more information. what else I give? I gave all invoices.

[Gamefreak]

they clearly didn't like the invoices you provided otherwise the outcome would be different.

account is already dead, you tried but they are not changing their decision

[Bul]

If this account is important for you , i would buy one of the services that write the letters amazon like to hear.

[TonyAlmeida]

What is the reason for your suspended? The email before your appeal

[yankee]

Originally Posted by TonyAlmeida

What is the reason for your suspended? The email before your appeal

selling inauthentic

[jane]

Originally Posted by Bul

If this account is important for you , i would buy one of the services that write the letters amazon like to hear.

where to buy ?
any info can be leaked to me ?

[Bul]

Im not sure if it is allowed to post links and stuff here , but a simple google search will bring you results.

[mehuprav27]

@Bul which company writes letter to amazon ? can you provide some details. wellknown.