Amazon Review, how patient have you been?

[Daga]

I have read across here that many get hit with the famous Account status
"under review" and I am wondering what it the longest you've been under review for? Does it ever end?

[Taking The Micky]

The review never ends, you are being watched 24/7. However if its a rolling reserve these are generally removed between 3 and 28 days, depending if you appeal or not.

[dan_ebay]

about 3 months

[Daga]

I was on vacation leave during which Amazon suspended my account. i appealed, they have kept responding wanting more plans of actions etc. I went ahead and emailed back and kept getting the same thing over and over. Then they wrote that my account is under review but they are letting me sell during the review process but only the amount I have sold in the last 2 weeks which is 0 because I was on vacation. So technically I can sell but my limit is 0 since I have sold 0 in the last 2 weeks. FML

[lastonestanding]

I didn't appeal it, and it took about 55 days. All the while, they held back about 50% of funds. However, everything I sell is legit, FBA, and not really the kind of stuff that people would complain about.

[onlinehelpneeded]

I have been in review for 10 days and feedback is key but it seems amazonians dont use feedback as much as ebayers

[JamesNorth101]

eBay its pretty engrained in the day to day habit of a lot of users. Around 30/40 leave feedback on average I fine

With Amazon its a lot lot lower.

[onlinehelpneeded]

yep email after email to them and no joy.

when going through a review feedback is needed i think for around 8% of all transactions

[RosieTosie]

Agreed, Amazon customers very poor at leaving feedback, either that or you get a rush of it and then quite a big gap with none.

[Taking The Micky]

Originally Posted by Daga

I was on vacation leave during which Amazon suspended my account. i appealed, they have kept responding wanting more plans of actions etc. I went ahead and emailed back and kept getting the same thing over and over. Then they wrote that my account is under review but they are letting me sell during the review process but only the amount I have sold in the last 2 weeks which is 0 because I was on vacation. So technically I can sell but my limit is 0 since I have sold 0 in the last 2 weeks. FML

Read the email again, off course you can sell as much as you like. They have put you on a rolling reserve. This does not mean you cannot sell.

[Daga]

Well my from the email I gather that I can sell the equivalent of the sales from the past 14 days and that would be easy except I was off on vacation for the last 14 days so this simply means no sales at all. The listings are not visible to buyers.
Should I email AZ again?

[Taking The Micky]

If your listing are not visible and you have took your account of holiday setting's then your review is pretty bad, sorry to say.

[Daga]

Yet the email says, we are allowing you to sell while we review your account :/

[Taking The Micky]

Then send an e mail to seller support and ask the reason, don't call them.

[HelpNeeded!]

Anywhere from an hour up to about a month and a half. Really it varies, no rhyme or reason to it. I've had luck with calling them in the past with a few of the people that have been assigned to my accounts.

[Daga]

I'm fearing the call. I never know who I am going to get. I am afraid calling will just ruin y chances and then again emailing them… might be a bother to someone in the office who just wants to go home. I always prepare for the worst.

[Dini]

I have been on review for about a month now - I have had my account for over a year with 99% feedback.

I contacted them and they assured me its should be over in the next 5 days so I'm keeping my fingers crossed

[onlinehelpneeded]

ensure you email all buyers asking for feedback to be left, this speeds up reviews if people actually are kind enough to leave feedback