Why has there been a reversal to my amazon disbursement?
Can anyone help me out with this statement i recieved from amazon even when i shipped all my orders on time with tracking. No request for refund or anything. This is the statement i recieved.
Hello,
A change has been made to your disbursement schedule because we found at least one of the following changes in your account:
• ◦A significant increase or decrease in your sales volume
◦A high A-to-z Guarantee claim rate
◦A higher refund rate than is typical for sales on Amazon
◦A change in your sales volume in a new category or product type
◦Higher priced orders than you have sold before
◦A low late ship rate
◦Long delivery times for some or all of your orders
As a result, we determined that you have an increased risk of claims, chargebacks, and refund requests from buyers. A reserve has been applied to your account to ensure you have enough funds to fulfill any refund requests from buyers.
During this time, the money you receive from a sale will be reserved for 14 days from the date the sale was made. After 14 days, the money from that order will be transferred to you on your next disbursement date, as long as you have a positive account balance.
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