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  #1  
Old 05-14-2015
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Default 21 Day Hold Now This...?

OK so I figured to remove the 21 day hold I Need the following:

Account over 90 days selling
25 Transaction
$250 worth of transaction

This worked perfectly well until recently.

Whats happening now is I get an instant payment then after 10min I get another email with the Heading: Transaction status update: $156.99 AUD is in your pending balance

And the reason is the following:

The payment is temporarily unavailable to you for one of the following reasons:
• There's an unusual change in selling price compared to your selling history.
• The transaction is quite different from your normal business.
• The item sold may potentially cause dissatisfaction with customers.
• Your account was inactive for a while.
• You only recently started selling outside of eBay, so your history with us as an off-eBay seller is quite short.


They are holding the funds for 21 days again

None of these reasons are correct. Is anyone else having this issue?

I have tried three different accounts and same

So when will I have no hold??

So frustrating thinking everything is now good but bang this rubbish
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  #2  
Old 05-14-2015
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Default Re: 21 Day Hold Now This...?

You had any UPI cases or claims against you on the account?

What about your DSR ratings?
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Old 05-14-2015
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Default Re: 21 Day Hold Now This...?

No everything is perfect with 100% positive feedback.
And I have tried this in 3 different accounts
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Old 05-14-2015
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Default Re: 21 Day Hold Now This...?

Quote:
Originally Posted by Stealth4 View Post
No everything is perfect with 100% positive feedback.
And I have tried this in 3 different accounts
This happened to me a couple months back, but it on lasted for mAybe the next 5 transactions.

Did you list an item that you never listed during the initial 90 day selling period? Or is this an item that is a lot higher in price than your normal items?


They do this if the item sold was never sold during the initial 90 days and is much higher in risk or price than previous

But it went away after 5-8 sales I'd say, at that point I had 20 sales a day so they held the first several.

Also, and I don't recommend this, there is a delay, from the time u get the email saying instant payment and than the email saying we will be holding your payment.

So if you log in right after the payment is made your able to withdraw the finds or send it before paypal locks it down

Now I haven't had this since it first started , so they may have closed the time frame up, but a couple months ago u had a few minutes and were able to withdraw

But again it may be seen as a risky move and could get u limited
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  #5  
Old 05-15-2015
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Default Re: 21 Day Hold Now This...?

Quote:
Originally Posted by Dmshark25 View Post
This happened to me a couple months back, but it on lasted for mAybe the next 5 transactions.

Did you list an item that you never listed during the initial 90 day selling period? Or is this an item that is a lot higher in price than your normal items?


They do this if the item sold was never sold during the initial 90 days and is much higher in risk or price than previous

But it went away after 5-8 sales I'd say, at that point I had 20 sales a day so they held the first several.

Also, and I don't recommend this, there is a delay, from the time u get the email saying instant payment and than the email saying we will be holding your payment.

So if you log in right after the payment is made your able to withdraw the finds or send it before paypal locks it down

Now I haven't had this since it first started , so they may have closed the time frame up, but a couple months ago u had a few minutes and were able to withdraw

But again it may be seen as a risky move and could get u limited
Thanks so much for that. Very useful.

I sold two of the same items within the 90 days. So out of 30 sales 2 was the same and the rest much cheaper.

they have held two payments so far and the email says can get the funds within 7 days of shipping which I dont think is correct since on paypal transaction it shows 21 days.
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  #6  
Old 05-20-2015
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Default Re: 21 Day Hold Now This...?

Ok so my 8th item is now held. Is this happening to all accounts or is it just me. Seems like all my accounts are doing this
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  #7  
Old 05-20-2015
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Default Re: 21 Day Hold Now This...?

I just have this issue today in my PayPal, they hold my money for 21days because I have to meet $150 selling transaction 5selling on ebay & 60days old account. my first time experience after 20 stealth account that i made.
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Old 05-20-2015
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Default Re: 21 Day Hold Now This...?

I have a 12 month account, over 35 sales, 22 positive feedback, no defects or low DSR over $300 in sales and still they are holding funds for 21 days.
No change in items sold, still the same ones from the beginning.
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  #9  
Old 05-23-2015
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Default Re: 21 Day Hold Now This...?

Are you uploading tracking details direct to eBay and PayPal right away so it can be tracked. If it's trackable, and consistant and they are delivered and positive feedback is left there is less if an issue on holds. From time to time a hold will pop up if you had bad feedback about quality or nit receiving and especially if some says your selling a foo foo. I have made thus mistakes in the ask and learned from them. You need to build a solid recird if performance with them like. Anything else.
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  #10  
Old 05-24-2015
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Default Re: 21 Day Hold Now This...?

Could also be due to what you are selling
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  #11  
Old 05-24-2015
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Default Re: 21 Day Hold Now This...?

Tracking is uploaded and its an off the shelf item.......I'll plod on! ZZZzzzzzz
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  #12  
Old 05-24-2015
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Default Re: 21 Day Hold Now This...?

I just came across the information which I have listed below. I am not sure if it is new or old policy, but would be interested to hear what others think;
https://www.paypal.com/au/webapps/mp...-saferpayments
Why would PayPal hold one of my payments?
To increase marketplace safety, we may hold payments that seem risky. Here are some common reasons for holding payments:
You have been an eBay member for less than 6 months, and you sell an item for more than $100, or
You have an eBay feedback score of less than 100, and you sell an item for more than $100, or
You have a Buyer dissatisfaction percentage** 5% or greater than 5%, or
You have an average Detailed Seller Rating (DSR) of less than 4.5, or
You have received fewer than 20 Detailed Seller Ratings in the last 12 months, or
You are listing your item in a high-risk category such as gift vouchers, video games, cell phones, computers or consumer electronics.
PayPal doesn’t hold payments for eBay items if you meet the following:
You have been an eBay member for 6-months or more, and
Your total Feedback score is 100 or greater, and
Your Buyer dissatisfaction percentage** is less than 5%.
Or
Your average DSR is 4.5 or greater and
Your have received 20 or more DSRs in the last 12-months
How can I avoid receiving an eBay item hold?
Here are some things you can do:
Improve your DSR feedback rating
Follow the PayPal best practices to reduce buyer disputes, claims and chargebacks
Resolve all disputes, claims, and chargebacks quickly
I’m a new seller. Will payments I receive be held?
If you are a seller with an eBay feedback score lower than 100, but you have a record of good performance, you’ll receive payments instantly in most cases.
* We can confirm delivery if you ship the item with USPS or FedEx and either use PayPal shipping labels or upload tracking information from the transaction details page. This applies to transactions within the United States. If a payment is held, it appears as Pending in your PayPal account until it is released.
** Buyer dissatisfaction percentage is measured by adding negative events as a percentage of your transactions. Negative events include negative & neutral Feedback, Detailed Seller Ratings scores of 2 or lower, and disputes for items not received or significantly not as described.
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  #13  
Old 05-24-2015
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Default Re: 21 Day Hold Now This...?

Not such a big deal - upload tracking information, wait for feedback, wait for funds to be released - I don't muss over this hold period too much
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  #14  
Old 05-24-2015
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Default Re: 21 Day Hold Now This...?

Thing is PayPal are not consistent with applying their own rules.

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  #15  
Old 05-26-2015
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Default Re: 21 Day Hold Now This...?

Just did similar, got an account past the initial 90 day/25 transactions/$250 and the 26th item the payment was received immediately. Left it for a bit over a month came back sold my 27th item as something different, price a bit larger ($75 when before all the items were $1-$30) and still instant payments, now sold over $600 within about 4 days and still fine.

I'd say selling small items then a $156.99 item suddenly would be a bit suspect and be more likely to set it off.
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  #16  
Old 08-07-2015
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Default Re: 21 Day Hold Now This...?

Is anyone else getting the 21 day holds on your sales after you've been selling for 90 days, 25 transactions and total value of sales over $250?
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  #17  
Old 08-16-2015
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Default Re: 21 Day Hold Now This...?

Quote:
Originally Posted by craigoaus View Post
Is anyone else getting the 21 day holds on your sales after you've been selling for 90 days, 25 transactions and total value of sales over $250?
Yup, I get the same email from paypal, with a 21 day hold. It goes down to 10-12 days after adding tracking information.

106 days old, 56 transactions.
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