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-   -   Is this transaction completed or not? (https://www.aspkin.com/forums/canada-ebay-discussions/84356-transaction-completed-not.html)

koobar 03-30-2015 08:10 PM

Is this transaction completed or not?
 
http://i3.tietuku.com/b643817f3c966653.jpg
On my ebay account I received an order as above, but I am confused because there is no money put into my paypal account. What does it mean by"payment initiated and is being processed"? The order was placed 5 days ago, but I didn't ship it..any suggestion?

slokor 03-30-2015 08:14 PM

Re: Is this transaction completed or not?
 
Looks like the payment is being processed by paypal - perhaps an echeck? or maybe under review?
Did you try contacting the buyer to see what he has to say?

koobar 03-30-2015 08:23 PM

Re: Is this transaction completed or not?
 
Quote:

Originally Posted by slokor (Post 655321)
Looks like the payment is being processed by paypal - perhaps an echeck? or maybe under review?
Did you try contacting the buyer to see what he has to say?

I tried to send invoice, but there's no such option and I sent customer, please complete the transaction.

jakobrockz 03-30-2015 08:26 PM

Re: Is this transaction completed or not?
 
I had an issue where I accidentally edited the Paypal address when listing an item and it prompted the buyer to send payment to an invalid email... this is unlikely but you should double check the email that the buyer sent it to.

koobar 03-30-2015 08:35 PM

Re: Is this transaction completed or not?
 
Quote:

Originally Posted by jakobrockz (Post 655328)
I had an issue where I accidentally edited the Paypal address when listing an item and it prompted the buyer to send payment to an invalid email... this is unlikely but you should double check the email that the buyer sent it to.

yeah, I had edited my email address at that time, but it should updated at that time. How was your problem solved?

jakobrockz 03-30-2015 08:38 PM

Re: Is this transaction completed or not?
 
If I remember correctly I canceled that payment that was waiting to be processed and resent an invoice with the correct email

koobar 03-30-2015 08:47 PM

Re: Is this transaction completed or not?
 
So I have to wait repsonse from the customer. Thanks, I hope it won't be long

koobar 03-30-2015 11:14 PM

Re: Is this transaction completed or not?
 
I found my money by switching back to my previous email address.

rsot 03-30-2015 11:54 PM

Re: Is this transaction completed or not?
 
Congratulations koobar

GreenBean 03-31-2015 06:00 AM

Re: Is this transaction completed or not?
 
Good resolution

:thumb:

muzzie 03-31-2015 06:06 AM

Re: Is this transaction completed or not?
 
For me, the hourglass appears for the first transaction in the account, which needs to be accepted manually.

rsot 04-02-2015 08:33 AM

Re: Is this transaction completed or not?
 
Quote:

Originally Posted by muzzie (Post 655463)
For me, the hourglass appears for the first transaction in the account, which needs to be accepted manually.

Why would you NEED to accept it manually? or is it your choice?

tannedweekend 04-03-2015 11:13 AM

Re: Is this transaction completed or not?
 
Quote:

Originally Posted by koobar (Post 655319)
http://i3.tietuku.com/b643817f3c966653.jpg
On my ebay account I received an order as above, but I am confused because there is no money put into my paypal account. What does it mean by"payment initiated and is being processed"? The order was placed 5 days ago, but I didn't ship it..any suggestion?

If its new PP acount and email not confirmed you will get that

rsot 04-03-2015 12:25 PM

Re: Is this transaction completed or not?
 
Quote:

Originally Posted by tannedweekend (Post 656565)
If its new PP acount and email not confirmed you will get that

Not always the case but you're right that it is a possibility when an e-mail is not confirmed

austyn12x 08-28-2016 02:38 PM

Re: Is this transaction completed or not?
 
did you double check to make sure your pay pal is connected?

RosieTosie 08-28-2016 04:33 PM

Re: Is this transaction completed or not?
 
I recently got paid for a sale by echeque, PayPal said don't send item out until the echeque clears and there is the hourglass symbol on that item as well, so I am awaiting the clearance of said echeque. The buyer has a bit of a crazy name as well so I am being extra cautious with that sale.

rsot 08-29-2016 01:26 AM

Re: Is this transaction completed or not?
 
Quote:

Originally Posted by austyn12x (Post 795860)
did you double check to make sure your pay pal is connected?

OP posted in 2015 so kind of dated :(


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