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-   Dropshipping & Wholesale Suppliers (https://www.aspkin.com/forums/dropshipping-wholesale-suppliers/)
-   -   I have started a refund claim on dhgate, what can I expect? (https://www.aspkin.com/forums/dropshipping-wholesale-suppliers/31283-i-have-started-refund-claim-dhgate-what-can-i-expect.html)

oomalikoo 05-11-2011 12:21 PM

I have started a refund claim on dhgate, what can I expect?
 
after the seller would not understand that fed ex was not gonna deliver my package to me and kept asking me to call after I told him I did plenty of times already, I initiated a refund request.

The Item has not arrive what can I expect from this? I want a full refund and was willing to go to arbitration but now I'm not sure if dhgate will be fair.

easytiger12381 05-11-2011 02:02 PM

Did you pay with paypal- if so I would just bypass dhgate dispute and lodge a dispute with paypal.

easytiger12381 05-11-2011 02:04 PM

or if you paid with a credit card- contact the provider and do a chargeback

oomalikoo 05-11-2011 02:04 PM

i did use paypal. How long would it take for paypal to refund me?

easytiger12381 05-11-2011 02:06 PM

mmm- i can't remember. I had to lodge a dispute in january-I think it was 10-14 days. I cannot remember it being a particularly long period of time though.

unkown5454 05-11-2011 05:48 PM

Hope you don't order from DHG and sell on eB ay using the same Pa yP al account...

newtools 05-11-2011 06:10 PM

who is the seller so we can have a heads up?

i had a package no delivered. they wanted me to pay 50% of the value to reship it after they did not offer me insurance. I fought w them for days it pissed me off. If it's seized tell them.

otherwise place a disputew paypal and find a new supplier.

why did u use fedex and not Dhl or Ems?

oomalikoo 05-12-2011 12:26 PM

They said only fed ex would work for that.

Now the guy is saying he paid 180 in postage and doesnt want to give me a full refund. But Fex Ex told me they were gonna return the package.

He keeps telling me to call them and work it out but we know that's impossible.


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