Returning Package bought from Dhgate - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > General Discussions (Off-Topic) > Entrepreneur > Dropshipping & Wholesale Suppliers

Dropshipping & Wholesale Suppliers Discuss Dropshipping on/off eBay, Amazon, Shopify, Etsy and other platforms.

Reply
 
Thread Tools
  #1  
Old 05-24-2011
Junior Member
 
Join Date: May 2011
Posts: 103
Thanks: 21
Thanked 4 Times in 4 Posts
Activity: 3%
Longevity: 66%
iTrader: (0)
Question Returning Package bought from Dhgate

Hello, I bought a lot on Dhgate and recieved the package several days ago. However , I was very disappointed with the item because it was completely unusable and different from description. I contacted the seller and he agreed to give me a refund after he has recieved my return package. For some reason he also told me to use cheaper shipping (USPS) but not more expensive shippers. I am just a little worried that after I return the item and the seller recieves it, he will scam me and not give me a refund. Should I make a claim to Dhgate right now? Because I'm also afraid that there is a time period where I can make a claim to DHgate and I miss it since the shipping takes a while. Has anyone dealt with Dhgate returns, or have been in a similar scenario as me before? Thanks in advance.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-24-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

Common problem with many suppliers on DHGate. Mostly new suppliers with no feedback or selling history.

Always open a claim straight away.

I have not used DHGate in a while. Can't remember if it offered some sort of escrow service with buyer protection. Does it?

If so, then open the case through DHGate based on item being different from listing description and send back via tracked delivery.

Research the DHGate Buyer Protection before making your first move though!
__________________
"Guess whos back, back again
Shady's back, tell a friend
"

Last edited by ShadyOne; 05-24-2011 at 06:16 PM.
Reply With Quote
The Following 2 Users Say Thank You to ShadyOne For This Useful Post:
Bangduck (05-24-2011), i3kevin (05-27-2011)
  #3  
Old 05-24-2011
Junior Member
Threadstarter  
 
Join Date: May 2011
Posts: 103
Thanks: 21
Thanked 4 Times in 4 Posts
Activity: 3%
Longevity: 66%
iTrader: (0)
Default

Yeah Dhgate does offer "buyer protection," but whether or not they really stand up to its words 100% is unknown lol. I hope all goes well I get my full refund back! =)
Reply With Quote
  #4  
Old 05-27-2011
Junior Member
 
Join Date: May 2011
Posts: 4
Thanks: 2
Thanked 2 Times in 1 Post
Activity: 0%
Longevity: 66%
iTrader: (0)
Default

DHgate is full of ⊗⊗⊗⊗ and copied items. A lot of them are bad quality.
Reply With Quote
  #5  
Old 05-27-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

A lot of them are very very poor quality and you will only usually find this out when you receive the item. Their are also many high quality replicas, when I used to use DHGate and thought some suppliers may have been selling genuine. I did find some very good suppliers of what I thought were genuine items, that is how good they were.

Another thing I noticed was that a lot of suppliers appeared to be the same supplier or other suppliers that had been removed from DHGate, just registering under a new name.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #6  
Old 05-27-2011
GTB GTB is offline
Senior Member
 
Join Date: Sep 2010
Posts: 3,379
Thanks: 600
Thanked 419 Times in 301 Posts
Activity: 0%
Longevity: 71%
iTrader: (178)
Send a message via MSN to GTB Send a message via Yahoo to GTB
Default

banduck....heed my words!

forget dhgate,full of sh/t heads

go to tradekey.com,type in wat you want,click the button which allows you to see the top sellers at the top of the list,it goes on trust points(like feedback)

you will get the best most trust worthy companys at the top of the list

then it will give you contact info,website,company name,what goods they offer etc

then go direct to there website!

i found a top company on tk,im still with them today,ive got a great business relationship with them and im glad i went to tk instead of taking risks on dhgate

pm me if you need any help
Reply With Quote
  #7  
Old 05-29-2011
teedon's Avatar
Executive [VIP]
 
Join Date: Jan 2010
Posts: 1,006
Thanks: 10
Thanked 125 Times in 95 Posts
Activity: 0%
Longevity: 76%
iTrader: (0)
Send a message via MSN to teedon Send a message via Skype™ to teedon
Default

forget dhgate .

Just go to alibaba or gobalsources,ever ecplaza.net.There are larger number of qualtilied supplier and you can check their address and website .It is good to know more them before you deal with them.
Reply With Quote
  #8  
Old 05-30-2011
GTB GTB is offline
Senior Member
 
Join Date: Sep 2010
Posts: 3,379
Thanks: 600
Thanked 419 Times in 301 Posts
Activity: 0%
Longevity: 71%
iTrader: (178)
Send a message via MSN to GTB Send a message via Yahoo to GTB
Default

tradekey.com is the best IMO
Reply With Quote
  #9  
Old 05-30-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

I have never used tradkey, what is it like?
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #10  
Old 05-30-2011
GTB GTB is offline
Senior Member
 
Join Date: Sep 2010
Posts: 3,379
Thanks: 600
Thanked 419 Times in 301 Posts
Activity: 0%
Longevity: 71%
iTrader: (178)
Send a message via MSN to GTB Send a message via Yahoo to GTB
Default

good mate,just had a quick look at the ones teedon was talking about but they dont come close to tk imo

thing is though i just used it to find suppliers,then id just go to there website and deal direct with them,

so the ones i just looked at may be better if you want to deal through a 3rd party which could be more secure,

but tk gives you the best of the best at the top of the search results,my personal exp with tradekey has been good,you can sell on there aswell

check it out dudes & dude`ettes
Reply With Quote
  #11  
Old 05-30-2011
GTB GTB is offline
Senior Member
 
Join Date: Sep 2010
Posts: 3,379
Thanks: 600
Thanked 419 Times in 301 Posts
Activity: 0%
Longevity: 71%
iTrader: (178)
Send a message via MSN to GTB Send a message via Yahoo to GTB
Default

Quote:
Originally Posted by teedon View Post
forget dhgate .

Just go to alibaba or gobalsources,ever ecplaza.net.There are larger number of qualtilied supplier and you can check their address and website .It is good to know more them before you deal with them.
teedon,whats your opinion of tradekey.com?

have you ever bought/sold from there etc?

is it well known as a trade site in china?

regards
Reply With Quote
  #12  
Old 05-30-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

Quote:
Originally Posted by MR GTB View Post
good mate,just had a quick look at the ones teedon was talking about but they dont come close to tk imo
Alibaba and Globalsource are very big sites, very popular. I have used Alibaba a lot in the past and it is the best one I have used to be honest. I think it is actually the largest online B2B site.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #13  
Old 05-30-2011
GTB GTB is offline
Senior Member
 
Join Date: Sep 2010
Posts: 3,379
Thanks: 600
Thanked 419 Times in 301 Posts
Activity: 0%
Longevity: 71%
iTrader: (178)
Send a message via MSN to GTB Send a message via Yahoo to GTB
Default

tradekey is great imo but like ive said the others could be better in other areas

alibaba is another one yeah,i think it all depends on what you want from your experience

what did you use alibaba for then? just to find suppliers and go direct or did you use as a 3rd party?
Reply With Quote
  #14  
Old 06-07-2011
Junior Member
 
Join Date: Jun 2011
Posts: 52
Thanks: 15
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 65%
iTrader: (0)
Default

Is tradekey a list of Chinese suppliers with ⊗⊗⊗⊗? Or are they legit and supply genuine products?
Also where are the majority or some of the good ones located?

Thanks.

Last edited by gera229; 06-07-2011 at 02:02 AM.
Reply With Quote
  #15  
Old 06-07-2011
GTB GTB is offline
Senior Member
 
Join Date: Sep 2010
Posts: 3,379
Thanks: 600
Thanked 419 Times in 301 Posts
Activity: 0%
Longevity: 71%
iTrader: (178)
Send a message via MSN to GTB Send a message via Yahoo to GTB
Default

tk is a world trade site of all kind of goods,

here have a look Business To Business (b2b) Marketplace - Manufacturers Directory For International Trade Leads

loads of china ⊗⊗⊗⊗ goods suppliers too

good thing is you can separate the top suppliers from the crap suppliers
Reply With Quote
  #16  
Old 06-07-2011
Junior Member
 
Join Date: Jun 2011
Posts: 52
Thanks: 15
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 65%
iTrader: (0)
Default

Nice would you trust the sellers that say they sell "original" iphones and are located in China?
Reply With Quote
  #17  
Old 06-07-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

^ You need to find different sources for branded originals, you will get burnt if you start buying thinking they are actually selling genuine.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #18  
Old 06-07-2011
Junior Member
 
Join Date: Jun 2011
Posts: 52
Thanks: 15
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 65%
iTrader: (0)
Default

Yeah, I've actually research already after I asked. Even those that seem legit are actually scams. Especially those that are paid members can be scammers.
Not sure if seller points proves anything, but I guess even those with thousands of seller points and long term member ship paid or not can be scammers.
Reply With Quote
  #19  
Old 06-07-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

^ Yeah paid members means nothing.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #20  
Old 06-07-2011
fineart's Avatar
Junior Member
 
Join Date: Jul 2010
Posts: 80
Thanks: 25
Thanked 34 Times in 24 Posts
Activity: 0%
Longevity: 73%
iTrader: (0)
Send a message via AIM to fineart Send a message via Yahoo to fineart Send a message via Skype™ to fineart
Default

Quote:
Originally Posted by Bangduck View Post
Yeah Dhgate does offer "buyer protection," but whether or not they really stand up to its words 100% is unknown lol. I hope all goes well I get my full refund back! =)
Always File a dispute unless you are dealing with a long term supplier which you trust.
Dhgate is great and stand behind buyer protection 100%.I have had many disputes and won them all.Most sellers are honest, stick with the ones with lots of feedback and you should be fine
Reply With Quote
The Following User Says Thank You to fineart For This Useful Post:
GreenBean (06-08-2011)
  #21  
Old 06-07-2011
fineart's Avatar
Junior Member
 
Join Date: Jul 2010
Posts: 80
Thanks: 25
Thanked 34 Times in 24 Posts
Activity: 0%
Longevity: 73%
iTrader: (0)
Send a message via AIM to fineart Send a message via Yahoo to fineart Send a message via Skype™ to fineart
Default

A;ibaba is high risk and not so easy to understand at the beginning trade points are purchased by your subscription level.My company is listed there I have not sold anything but i have 10 points (included with membership.
Dhgate protects you and you can actually read the buyers experiences.
Dhgate is an escrow unless you approve the shipment the seller does not get paid.NOt many room for scammers that way
YOU CONTROL THE TRANSACTION from beginning to end
Reply With Quote
  #22  
Old 06-08-2011
FandangoKango's Avatar
MU
 
Join Date: Apr 2010
Posts: 1,983
Thanks: 155
Thanked 160 Times in 136 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

Alibaba sucks - I lost 50k a few years ago from so many scammers. Maybe its changed now I hope, but looking at the alibaba forums there are still alot of scammers going on from the ones who say they just got scammed!
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Buyer wants refund without returning item? worththewait eBay Discussion! 24 06-22-2011 09:59 AM
Ems package?? art888 Shipping Talk 4 09-23-2010 05:37 PM
Customer returning items different than what was sent superstealth Amazon 1 06-14-2010 06:07 PM


Aspkin Group

All times are GMT -5. The time now is 09:16 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts