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  #1  
Old 05-27-2013
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Default MoneyBookers and DHGate

I don't know if anyone else is experiencing this, but I am having a devil of a time paying for anything on DHGate. Credit cards WERE working for me, but my VISA will no longer go through, it always declines. I called my bank and they tell me they never even received the charge request, much less declined it. I called DHGate and they tell me it is my bank doing this.

My MasterCard at another bank WAS working, but they will no longer allow international transactions unless you are physically in the same country as the merchant. I'm NOT flying to Hong Kong - if they charge by the pound, it would cost MILLIONS!

Western Union costs a fortune and it works, but it is inconvenient.

I am buying non-branded items, there are no copyright or trademark issues, so that has nothing to do with it. Usually, I prefer AliExpress, but the seller I am buying from does not have an account there.

My question is, can people based in the USA use MoneyBookers? They are listed as a payment option under Skrill, which I am guessing is the company that owns MoneyBookers. Also, what are the fees? MoneyBookers site is not clear on any of this, although they ARE listed as licensed to do business in my state.

Any downside to using them? This would be for making payments only, NOT for receiving payments - I have never used them to receive. Is using them relatively safe? Do they freeze accounts, even if just used to make payments?

I get the feeling that DHGate's days are numbered. If they cannot accept payments they are history, and it seems that more and more banks do not want to do business internationally, or specifically block payments to DHGate even though they have cleaned up their act (at least publicly).

Last edited by jeffweico; 05-27-2013 at 09:26 PM.
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Old 05-27-2013
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$14 isn't a lot for WU but it might dig into your profits for sure.
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Old 05-27-2013
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Quote:
Originally Posted by MM78 View Post
$14 isn't a lot for WU but it might dig into your profits for sure.
I just paid $100 for my last transfer. If it was $14, I wouldn't be complaining.

My supplier (LED panels using for growing, ummm... vegetables) is the cheapest with high quality panels. I wish he was on AliExpress. I'd hate to lose a good supplier over payment issues.
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Old 05-27-2013
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$100, i guess it's not going to China! lol.
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Old 05-27-2013
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My supplier is in China. I buy in relatively large quantities to get the price I want. Western Union charges by the total amount sent.
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Old 05-27-2013
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seriously, I send all different amounts to China, under $3,000 and I always pay flat fee of $14 with Western Union.
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Old 05-27-2013
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Jeff,

Have you asked your supplier to send you to their own personal website so you can pay with a CC?

If it is a DHgate issue then work with the supplier off DH gate.

Hope this helps.

Sandy
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Old 05-28-2013
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Moneybookers is SKRILL.

Renamed, rebadged.

Should be no reason to be excluded from their services.

Wonder if your 'merchant' has issues?

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Old 05-28-2013
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Moneybookers aka Skrill is a good service. You havr the option of funding from your bank for free or from your Cc which is about 1.9% if i recall correctly
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Old 05-28-2013
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Quote:
Originally Posted by GreenBean™ View Post
Moneybookers is SKRILL.

Renamed, rebadged.

Should be no reason to be excluded from their services.

Wonder if your 'merchant' has issues?

I doubt it. They are a manufacturer of LED panels, LED light bulbs, fixtures, rope lights... All things LED... No foo-foo's or other nonsense. I am one of their smaller customers. I'm sure that most customers do bank transfers. My rep told me their average order is just over $12,000 USD.

I'll open a Skrill account and see what happens.
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Skrill is one of the best payment processors in the world. The fees for both sending and receiving funds are super low and they offer various ways to deposit/withdraw money. One other major feature I like about them: they offer their own cheap escrow service, which is a big advantage, especially when dealing with unknown suppliers.
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I read that Skrill is starting to hold funds a lot.

Anyone been experiencing this?

Hate to load it up if you can pay a supplier with it for them to hold the funds.
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Old 05-28-2013
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Been happening with the new changes if it is a newer account.

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Old 05-30-2013
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I am looking for the source but new accounts sending more than 5k may have a hold unless completely verified. Verification is in the form of CC and Bank account (you can verify with just CC but limits of sending are lower). Once you upload funds from bank though, the hold period after the first transaction is dissolved once they see your uploading goes through, you should be fine.
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Old 06-03-2013
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I use DHgate and pay with my CC.
and I too were getting the error message which was always normal since it was an oversea purchase.
I would usually call and verify it was ok.

Now, It wont show that my CC was trying to be used.
I figured it out that It was a delay in the system.

I would call back in 1-2 hours and then it would appear.

I use Wells Fargo
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Old 09-11-2013
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Default Re: MoneyBookers and DHGate

Ive had this issue and it ended up being a problem with the Visa Verisign program. If the charge is over a certain amount they want you to verify the last 4 of your ssn and not all websites are set up to prompt you with the little popup that Visa makes them prompt you with.

Try paying with MC. I'm not sure if that'll work.
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Old 09-11-2013
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Default Re: MoneyBookers and DHGate

Quote:
Originally Posted by Omgoozle View Post
Ive had this issue and it ended up being a problem with the Visa Verisign program. If the charge is over a certain amount they want you to verify the last 4 of your ssn and not all websites are set up to prompt you with the little popup that Visa makes them prompt you with.

Try paying with MC. I'm not sure if that'll work.
Thanks. Since my original post, I have just decided to use Western Union. My bank DOES use Verified by Visa and DHGate prompts for it, but my bank's fraud department always blocks it. I spoke with them and they verified they do NOT like international transactions due to a higher volume of fraud.

That is just due to credit card theft, however, and is not specific to any one country.
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Old 09-11-2013
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Default Re: MoneyBookers and DHGate

Quote:
Originally Posted by jeffweico View Post




That is just due to credit card theft, however, and is not specific to any one country.
And being your bank, you get told their practises after the event.

They never change

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Old 09-12-2013
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Default Re: MoneyBookers and DHGate

WU is fine jeff. It's all about who you are dealing with...you know this!
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  #20  
Old 09-12-2013
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Default Re: MoneyBookers and DHGate

Quote:
Originally Posted by unkown5454 View Post
WU is fine jeff. It's all about who you are dealing with...you know this!
I agree from the standpoint of not losing money. That was not my issue. My issues were that WU is expensive and a pain in the you-know-what. It does, however, get the job done.
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Old 09-12-2013
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Default Re: MoneyBookers and DHGate

Try using a Bank whose cards are verified using either one of these Services:

Verified By Visa: an Example is the Bank of America issued Visa Cards

Verified by Visa for Online Protection | Visa USA

or

Mastedcard Securecode:---An Example is the Capitol One Issued Mastercards

Online Shopping Security | SecureCode Credit Card Security | MasterCard®

Cards using this extra Layer of securitry should work flawlessly on international Websites, even DHGate


Not all Banks, Use these Verification services even if they do have the Master Card or Visa logo's on the card,
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  #22  
Old 09-12-2013
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Default Re: MoneyBookers and DHGate

Those extra WU fees and no protection are what shy me away from going that route for anything.
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