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Old 07-05-2013
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Default Escrow alibaba

I have decided to make my first purchase on alibaba. The supplier accepts escrow so that is what I will use.

The first order will be sent by air and I will be paying much more than the original price quoted for this service.

The supplier will create my goods from scratch so it could be 2-4 weeks before I is sent.

Is escrow like PayPal? How should I go about using it to get the most protection?
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Old 07-05-2013
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Use a credit card to fund it. Can issue a charge back if problems occur. Why are you accepting that you will have to pay a lot more than quoted? I would not be happy if my supply did this.
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Old 07-05-2013
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Because my first quote was by sea. The added funds is because its being sent by air. The supplier is paying $50 towards it and they think I will be refunded a little more because they hunk it may cost less than quoted.

If I pay by escrow I am totally covered right?
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It is covered, and if you pay by credit card via Escrow you have 2 layers of protection..
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Old 07-05-2013
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Exactly - your credit card will serve as a nice blanket in the event of problems.
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Escrow my ass I've had countless problems with DHGate trying to get refunds and never been successful. Buyer sent 1 box instead of 4, received it then claimed didn't receive the rest. DHGATE decided in sellers favour as they thought the $1000 purchase was in the 1 box alone. Awful service. Problems with purchasing from tese countries
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I don't have experience with using escrow but have close friends who were scammed out of thousands , so make sure you use a CC so that you can make a charge back in case all else fails
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Old 07-08-2013
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Quote:
Originally Posted by hdavey10 View Post
Escrow my ass I've had countless problems with DHGate trying to get refunds and never been successful. Buyer sent 1 box instead of 4, received it then claimed didn't receive the rest. DHGATE decided in sellers favour as they thought the $1000 purchase was in the 1 box alone. Awful service. Problems with purchasing from tese countries
Sad to hear but that is your experience on dhg*te - it can be bad :(

OP is referring to alib*ba.
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